10 Questions You Need To Ask Your ERP Implementation
Posted by Q3tech on August 7th, 2014
Enterprise Resource Planning (ERP) is a proven and highly trusted software solution that focuses on the business process management and supports large, midsize, and small organizations. Several organizations across the World that work in a wide variety of areas are successfully using this software and dedicating their business success to ERP.
To use or implement ERP solution for your business, the following are some questions that need to be considered or asked the ERP solution provider:
1. How is the ERP software, being implemented, going to help your company in generating more revenue as well as to improve the efficiency of your operations?
Apart from revenue, it is also essential for ERP software to work efficiently to increase your efficiency. So, ensure that with your provider to get the best out of the deal.
2. What are the changes that can be implemented in the existing system?
Many times, what you have been doing for the product implementation or say, for handling the supply chain management, would be entirely different from what an ERP would suggest and work on. Hence, this question should be raised in order to ensure that something needs to be done where you lack and also some of your good systems are taken care of as it is in the implementation of ERP.
3. Is the ERP system as provided user friendly?
An ERP system needs to cover every aspect of an organization and so, it needs to be user friendly.
4. Is ERP secured for the cloud-based deployments?
A reliable system is essential to prevent any unforeseen security issues over the web. A record of all the users’ activities and trailing them successfully can make ERP system more secure.
5. Can ERP be customized as per the available applications in an organization?
Each organization has a different set of requirements. A customized ERP is only going to give you the best solution for dealing with any particular application inside your organization.
6. How are your earlier customers placed? Are they running your ERP successfully? Can I have their contacts? Asking such questions can help you to interact with the existing customers and obtain their opinion on ERP.
7. How much time do you require for implementing the ERP solution? In the meantime, can our work proceed without any interference?
Since the provider needs to analyse all the processes of your business before resuming the implementation of ERP solution, it is obvious that they would require an ample amount of time, which would vary depending upon the working or size of your operations or processes.
8. Are you going to provide us with the back-end support?
This is extremely essential to ensure that your ERP works fine at all times.
9. Will the users need to be trained? If so, for how long?
You should ask questions about the ERP training, such as how technical this training would be and how much time is required to complete the training.
10. Can we include additional users to the already existing ones? If so, what will be the cost involved?
There are several other questions that need to be considered however the questions as discussed above are significant enough to obtain an excellent ERP solution that would prove to be beneficial for your organization.
About the Author:
Namitha Sharma is the manager of marketing communication at Q3 Technologies. She has a Bachelor’s degree in Commerce from the University of Delhi, New Delhi.
Since 1991, Q3 Technologies has built a reputation of developing world-class technology. Be it a software development or application development, Q3 always delivered high-quality, reliable and cost-effective IT services to clients around the world.
