Top Emerging Trends Of IT Services Market Progress Forecast 2028 |Grand View Research, Inc.

Posted by Mrudula Karmarkar on December 6th, 2022

The global IT services market size was estimated to reach USD 186.4 billion by 2028 and is anticipated to grow at a CAGR of 9.5% from 2022 to 2028, according to a new report by Grand View Research, Inc.Growing concerns about data security and privacy protection are the key factors driving the demand for IT services from enterprises working in various industries. Increasing difficulties in network infrastructure are acting as key impedances to ineffective data security management; therefore increasing the demand for IT services. Lack of expertise with the end-users in integrating the latest technologies and implementing IT services is hampering the growth of the market. Most of the major players operating in the IT services market are implementing the strategy of mergers, and acquisitions to gain maximum share in the market.

The IT revolution has revolutionized the way organizations operate, and IT services have been at the forefront of that transition. These services have not only improved the efficiency of corporate operations but have allowed businesses to focus on their core skills rather than worrying about the IT infrastructure they have in place. IT services assist businesses in managing a variety of tasks including, day-to-day tasks like employee document management and also complicated business processes like operations management and supply chain management.

Over the last few years, cloud computing has made great progress, as cloud solutions provide numerous benefits while also exposing data stored to serious hazards, such as privacy and identity theft, among other things. IT services that can examine all executions, security pipelines, and network connections should be considered by organizations embracing cloud computing.

The COVID-19 pandemic has positively impacted the market. The FBI reported a nearly 300% surge in reported cybercrimes in the first couple of months after the commencement of the COVID-19 pandemic. The COVID‐19 pandemic has enforced companies to quickly digitalize their business models, form flexible and remote working surroundings, reach clients, and handle employees predominately over digital channels. Therefore, the demand for IT services from companies augmented to secure their business process and operations.

The managed security services segment held the largest market share in 2021. The growing demand to decrease the entire price of management and maintenance of IT infrastructure across organizations is a key factor for the high demand for managed security services. In addition, the implementation of managed security services can help companies to decrease both administrative as well as maintenance charges to a substantial level. Thus, the managed security services demand is high and contributed more to the market revenue.

North America accounted for the largest market share in 2021. The increasing implementation of smart technologies along with growing security investment are some of the key factors that drive the demand for IT services in the U.S. Most companies in North America have started adhering to newer approaches and processes to increase a competitive advantage, which led to increased implementation of developing technologies, such as AI, robotics, IoT, machine learning, and data science. This revolution has augmented the demand for IT services. Thus, the above mention factor contributes to more revenue generation in the market in North America.

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Increasing concerns regarding data security and privacy protection are driving the demand for IT services from companies working across various industry verticals. Moreover, rising complications in network infrastructure are acting as the main impedances to effective data security management; thus, driving the requirement for and implementation of IT services. The COVID-19 outbreak positively impacted the market. The FBI reported a 300% increase in reported cybercrimes in the first few months after the beginning of the COVID-19 pandemic. Therefore, the demand for IT services from enterprises increased to secure their business process and operations.

IT Services Market Report Highlights

  • Asia Pacific is forecast to grow with the highest CAGR of 10.0% from 2022 to 2028. Accelerated digitalization, cloud adoption, security transformation, and an increased number of cyber-attacks are some of the crucial drivers of the security market in the Asia Pacific
  • The managed security services segment captured around 45% of the global market revenue share in 2021 and is anticipated to exhibit a CAGR of 10.0% during the forecast period
  • The security outsourcing segment is likely to register the 2nd highest CAGR of 9.7% from 2022 to 2028. The cybersecurity threat landscape is developing at a much more fast pace than enterprises are prepared for thereby driving the segment demand 

IT services are mainly provided by external partners and are utilized for individual safety measures or for implementing general security strategies. The market is increasing and developing, and several kinds of services, as well as models of IT services, are spreading with rising customer demand. In the context of global digitalization, the recognized trends open new opportunities for growth and sustainable development of enterprises, gaining popularity in the market. Moreover, the pace of IT services distribution is growing year after year with most nations becoming active players in the market.

 IT services are the application of business as well as technical expertise to allow companies in the creation, management, and optimization or admittance to information and business processes. In addition, several benefits of IT services include increased IT efficiency and productivity, better support for regulatory and compliance challenges, and increased control.

Furthermore, due to huge cloud deployments across end-user sectors, IT cloud services are growing. For example, the U.S. market is home to most of the world's largest cloud providers, and the country has a significant proportion of cloud storage. The volume of data produced in the country has become a major driver of cloud adoption. IT services are also gaining popularity inside the hybrid IT-managed environment, due to the rise of the Industrial Internet of Things (IIoT) throughout the Industry 4.0 platform. The use of Artificial Intelligence (AI) is expanding throughout the manufacturing and design sectors, boosting market demand for IT services during the projection period.

List of Key Players of IT Services Market

  • Accenture PLC
  • Tata Consultancy Services Limited
  • Cognizant Technology Solutions Corporation
  • Wipro Limited
  • HCL Technologies Limited
  • Capgemini SE
  • IBM Corporation
  • Infosys Limited
  • DXC Technologies
  • NTT Data Corporation

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Mrudula Karmarkar

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Mrudula Karmarkar
Joined: March 30th, 2020
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