Cloud Telephony Service Market: Projection of Each Major Segment over 2026

Posted by Mayuri on December 18th, 2020

According to a new market report published by Transparency Market Research  the global cloud telephony services market is expected to reach a value of US$ 41,768.3 Mn by 2026 on account of cost reductions compared to traditional telephony systems. The market is projected to expand at a CAGR of 17.2% during the forecast period from 2018 to 2026. Increasing demand for enterprise mobility, mobile workforce, and multiple benefits offered by cloud telephony services are encouraging their higher adoption. In addition, rising penetration of mobile devices is boosting the global demand for cloud telephony services.

Multiple Telecommunication Operators are Migrating Their Customers over the IP Network, which is Likely to Drive the Demand for Cloud Telephony Services in Coming Years

Adoption of cloud telephony services in small and medium-sized enterprises (SMEs) is increasing mainly due to cost efficiency as well as limited capital investment required for deploying network systems as compared to traditional network services. The advancements in technology and addition of multiple features to IP phones have attracted business customers to migrate to IP networks.

Cloud Telephony Services Market: Scope of the Report

The cloud telephony services market can be segmented based on deployment, enterprise size, network, application, industry, and region. There is high demand for cloud telephony services from multiple industry verticals including BFSI, telecom and IT, health care, retail, government, media & entertainment, education, and others (transportation and manufacturing). The IT and telecom segment held a prominent share in cloud telephony services market in 2017 and is also expected to show sustainable expansion during the forecast period.