Rectify QuickBooks Company File Not Found Error

Posted by Oriana Zabell on February 17th, 2021

Intuit has upgraded its QuickBooks features with the 2021 update. Despite that, errors are uncertain and confusing. Many users would have experienced the annoying errors that QB comes up with and puts your work at a halt. At times, you may end up with a QuickBooks Company File Not Found error. When it occurs, an error message appears on your screen while opening the company file from the No Company Open windows. It reads, "QuickBooks Can't Find your Company File." In this article, we have explained all the possible causes and troubleshooting methods that can help you eliminate the error code at the earliest.

What Brings Forth QuickBooks Is Unable To Open This Company File Error?

• Here, we have mentioned the following reasons that can trigger company file is missing or cannot be found in QuickBooks error:
• The company file path might have been changed as you have moved it to a different location on the computer.
• You might have deleted the file accidentally from the local or network storage.
• You may end up with network connectivity issues while using QuickBooks in Multi-user mode.
• QuickBooks company file not found issue occurs when you select an incorrect option for opening a particular file type.

How To Resolve QuickBooks Won't Open Company File Error?

You must update QuickBooks Desktop to the latest version before implementing the troubleshooting steps to fix QuickBooks cannot open a company file issue.

Solution 1: Verify Network Connectivity For Multi-User Mode

• Simultaneously press Windows + R keys and type CMD in the Run box.
• Then, click on OK and type ipconfig/all.
• Press the Enter key and note down the Server Names.
• After that, type Ping and your server’s name. Then, press the Enter key.
• If you come across any packet loss, it means there are some issues with your network connection, and thus, you must use QuickBooks File Doctor to resolve it.

Solution 2: Choose the Correct option to open a Specific File Type

1. To open a Backup File

• Go to the File menu and click on the Open or Restore Company option, followed by Restore a Backup File.
• Then, click on Next and browse the QuickBooks backup file with the .qbb extension.
• Further, select the company file and click Next.

2. To Open the Company File

• Navigate to the File menu> Open or Restore Company> Company File> Next.
• Then, browse the company file with the .qbw extension and click on Open.

3. To Open an Accountant's Copy Transfer File

• From the File menu, select the Open or Restore a Company option.
• Then, select Convert an Accountant’s Copy Transfer File option followed by Next.
• Click Next when the What the Accountant’s Copy Can and Can’t Do window appears.
• Select the file with the .qbx extension and click on Open.
• Lastly, click on save for saving your file on the computer.

Also Read: How To Download And Run QuickBooks File Doctor Tool 

Summing It Up

We hope the troubleshooting methods mentioned in this blog would have helped you resolve the QuickBooks company file not found without any hassle. If you need any further assistance, we suggest you give us a call on our Toll-Free Number (855)-948-3651. Our experts are available 24X7 to help you.