What are the Benefits of IP PBX System for Hotels

Posted by Crump Communications, LLC on February 22nd, 2021

IP PBX System for the hospitality industry is building open-source standards and is flexible to adapt and integrate with your existing infrastructure.

IP PBX systems convert IP calls from digital to analogue, so that it can be routed through tradition landline connection through internet protocol. Hosted IP PBX system is one solution that can help integrate lots of feature into a single, cloud-based communications platform. Allworx IP telephonic consists of technologies that use internet protocol packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the telephone network or PSTN. Hotels are just beginning to see the benefit of drinking their IP PBX onto an existing broadband connection. Let's discuss some of the benefits of IP PBX in the hotel.

1: Flexible integration of application – Often, technology adoption is slowed by the fear that future applications will suffer compatibility problems with the IP PBX. IP PBX manufacturers have eliminated this concern by adopting a common protocol, ensuring that users can choose from a wide range of applications into the future, retaining the capital investment in their new IP PBX.

2: Scalability and flexibility – You can add more extensions as needed and it offers very flexible possibilities since with an Internet connection you can receive calls on any device whether it is a landline, mobile phone, tablet or computer. A standard computer can easily handle a large number of phone lines and extensions, just add more phones to your network to expand.

3: Better customer service and productivity – With an IP PBX for Hotel Communication System, you can deliver better customer service and better productivity. Since the system is now computer-based, you can integrate phone functions with business applications. Like, bring up the customer record of the caller automatically when you receive his or her call, subsequently improving customer service and cutting cost by reducing the time spent on each caller.

4: Greater connectivity – IP PBX streamlines internal communication. You can connect as many different lines internally as you would like, all without having to pay the per-line cost of traditional connectivity. You will also enjoy high definition calls and more options to connect with colleagues and customers, as well as on-property guests. It can also coordinate cleaning efforts, prioritize room service requests and much more.

This system offers endless features and services. Extensions are unlimited and do not involve any additional cost, which is very beneficial for hotels as they usually need a great number of phone calls.