Legacy Research Group - Linkedin

Posted by Kinnaird on April 18th, 2021

4 monetary research study companies ... Decades of collective leadership ... and countless subscribers worldwide ... Now integrated under one roofing ... Legacy Research study Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Market Publishing and Printing.

Sadly this internet browser is not supported. Please use a current version of Chrome, Firefox, Safari or Edge to see BBB.org. BBB remains functional and concentrated on serving our company community. Find out more. Publishers, Client Evaluations are not used in the calculation of BBB Score problems closed in last 3 years problems closed in last 12 months, Client Reviews are not utilized in the computation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Company, Primary1 Consumer Complaints10/26/2020I am a lifetime member. I have actually not had the ability to receive a single email from any publication that I have actually belonged to for months now.

First they told me they will look into it. Then I was informed the system was sending it to a wrong e-mail address. This took place a number of times after I was informed my email address had actually been updated. Then they told me they will do an escalated case to trace my email concern, I waited a week, no updates. Then I was told my original e-mail service - protonmail. com is not compatible. Then I changed my email to a yahoo e-mail address they stated would give me no issues. I wait, still nothing. Then they tell me it was due to the fact that I had actually not whitelisted the services in my account, which I then did.

I called once again and they informed me that the services which I was asking about were not part of my subscription, however when I insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, same old runaround. Upon logging into the site, I can see which services sent updates at what time, but then customer care informs me on their end, it reveals nothing was sent out and they don't understand when they head out through e-mail. When I requested for a manager or different contact info, they stated they do not have any.

I paid near to 5 figures for these life time subscriptions overall, and I am not even getting them to date. This is too time consuming, frustrating, and dreadful customer support. I become part of other financial investment advisories and they have the capability Have a peek at this website and resources to quickly fix any issues. Absolutely nothing even near to outright incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Check out MorePreferred Result, Other (needs description) I would like someone from the business to personally call me with a resolution of these problems and an apology and some type of settlement for ALL THIS INCONVENIENCE As far as your customer care dept, you need to fire all of them and restructure the dept.

Like it? Share it!


Kinnaird

About the Author

Kinnaird
Joined: February 26th, 2021
Articles Posted: 57

More by this author