Legacy Research Group Llc: Employee Profiles - Zoominfo.com

Posted by Kierstead on April 29th, 2021

Four monetary research companies ... Years of cumulative leadership ... and millions of subscribers worldwide ... Now integrated under one roofing system ... Tradition Research Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please pick a filter from the left-hand column Market Publishing and Printing.

Unfortunately this web browser is not supported. Please Great post to read utilize a current variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB stays functional and focused on serving our service neighborhood. Find out more. Publishers, Consumer Evaluations are not used in the calculation of BBB Ranking problems closed in last 3 years complaints closed in last 12 months, Consumer Evaluations are not used in the computation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Client Complaints10/26/2020I am a life time member. I have actually not had the ability to get a single e-mail from any publication that I have belonged to for months now.

Initially they told me they will check out it. Then I was told the system was sending it to an incorrect email address. This happened a number of times after I was informed my email address had been updated. Then they informed me they will do an intensified case to trace my e-mail concern, I waited a week, no updates. Then I was told my initial e-mail service - protonmail. com is not suitable. Then I altered my e-mail to a yahoo email address they stated would offer me no concerns. I wait, still absolutely nothing. Then they inform me it was because I had actually not whitelisted the services in my account, which I then did.

I called again and they told me that the services which I was asking about were not part of my membership, but when I firmly insisted, they said that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, usual runaround. Upon logging into the website, I can see which services sent out updates at what time, but then customer care tells me on their end, it reveals nothing was sent and they do not know when they go out through email. When I asked for a manager or various contact info, they said they do not have any.

I paid near to 5 figures for these lifetime subscriptions overall, and I am not even getting them to date. This is too time consuming, aggravating, and awful consumer service. I belong to other financial investment advisories and they have the capability and resources to rapidly solve any problems. Nothing even close to absolute incompetence I have experienced here. I would rank your service as a NEGATIVE 10 out of 10.Learn moreDesired Outcome, Other (requires description) I would like someone from the corporate to personally call me with a resolution of these issues and an apology and some type of settlement for ALL THIS TROUBLE As far as your client service dept, you ought to fire all of them and reorganize the dept.