Legacy Research Group Reviews - Financial Services At 55 Ne ...

Posted by Kinnaird on April 29th, 2021

4 monetary research study firms ... Decades of collective management ... and countless subscribers worldwide ... Now integrated under one roof ... Tradition Research Group.

City Parkville, MD Career Level Please select from the left-hand column Function Please select a filter from the left-hand column Industry Publishing and Printing.

Unfortunately this web browser is not supported. Please utilize a recent version of Chrome, Firefox, Safari or Edge to see BBB.org. BBB remains operational and focused on serving our organization community. Check out more. Publishers, Customer Reviews are not utilized in the estimation of BBB Score problems closed in last 3 years grievances closed in last 12 months, Consumer Reviews are not used in the calculation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Customer Complaints10/26/2020I am a lifetime member. I have actually not had the ability to get a single email from any publication that I have been a member of for months now.

First they told me they will check out it. Then I was informed the system was sending it to a wrong e-mail address. This occurred several times after I was told my email address had actually been updated. Then they told me they will do an intensified case to trace my e-mail issue, I waited a week, no updates. Then I was informed my original e-mail service - protonmail. com is not compatible. Then I altered my e-mail to a yahoo e-mail address they stated would give me no concerns. I wait, still absolutely nothing. Then they tell me it was because I had not whitelisted the services in my account, which I then did.

I called once again and they informed me that the services which I was asking about were not part of my Find more information membership, but when I insisted, they said that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, very same old runaround. Upon logging into the website, I can see which services sent updates at what time, however then customer support tells me on their end, it shows nothing was sent and they don't know when they head out by means of email. When I requested for a manager or various contact info, they said they do not have any.

I paid near to 5 figures for these life time subscriptions overall, and I am not even receiving them to date. This is too time consuming, aggravating, and horrible customer care. I am part of other investment advisories and they have the capability and resources to rapidly resolve any problems. Absolutely nothing even near absolute incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Find out moreDesired Outcome, Other (needs explanation) I would like somebody from the business to personally call me with a resolution of these issues and an apology and some kind of payment for ALL THIS TROUBLE As far as your client service dept, you must fire all of them and restructure the dept.