How to Explain Small Business IT Support to Your Grandparents

Posted by Vance on June 16th, 2021

Most individuals have faith while in the intelligence of mankind, but in the event you read through our post showcasing 16 of the funniest help desk tickets as advised by IT execs, or these other serious assist desk mishaps, your have confidence in in humanity may need faltered a bit.

However for that IT pros who have to fix Computer system complications, there’s seemingly no conclude to human mistake when applying tech.But Luckily for everybody examining this post, numerous of those tales are pure comedy gold.

You should get pleasure from these completely legitimate humorous assist desk tales from your Spiceworks Neighborhood… and become happy you aren’t the just one Doing the job

them!

I had a user come as much as me and request why their computer would not turn on. I go about to your desk and see a pool of water so I instantly unplug the pc and elevate it up. Water arrived pouring out from the side vents Therefore the consumer suggests “oh ya I spilled water on my desk, could that be the problem?”

Individual coming into information over a floppy disk was explained to that she experienced to help make a replica at the conclusion of daily to provide a backup. About six months later on, the disk turned corrupt; so the technician asked if she had the copies. She opened a submitting cupboard drawer and pulled out a stack of paper; on each and every sheet was a photocopy from the disk.

I used to be going for walks via an Office environment one day in addition Small Business IT Support London to a person mentioned to me, “Eventually! It’s taken you extensive adequate. I pressed F1 (enable button) more than 2 hrs ago!”

I bought a contact a few watch not Doing the job. When dealing with the conventional debugging methods, user claimed there were no lights, he could not discover the power button, and many others, etc. Then I talk to, “Is there basically a observe to the desk”, and answer was “no.” Another person experienced moved it.

Once upon a time I had a user obtain an e mail that our anti-virus program promptly quarantined. The consumer was frantic, “I have to have that electronic mail!” I stated, “I’m sorry, it's a virus. You’ll have to Speak to the man who despatched it, have him clean his Laptop of viruses, and resend.” He replied, “Can’t you only flip off anti-virus prolonged ample for me to get this e-mail?”

I had a guy complaining that his Laptop or computer had been hacked (needless to say when anything strange ever goes Erroneous, it’s been “hacked”) due to the fact Every time he booted the computer, opened a system, shut a program, no matter what, all the concept tune to Examining Rainbow would Perform. The computer hadn’t been hacked, he had just still left it unattended and anyone arrived by and established every single Home windows audio to Engage in The entire track. I altered the concept and was finished. Lesson acquired: never depart a pc unattended simply because you will find tricksters on the market!

One of my most loved repeating requests is, “I am able to’t don't forget my e mail password. Remember to electronic mail me a completely new password.”

Someone was complaining his Laptop wasn’t Functioning in the slightest degree. Following undergoing The complete “have you checked cables and it is it plugged in and so forth” he experienced me contemplating he required a completely new ability offer or something. Then I listened to someone while in the qualifications say, “I'm wondering just how long the facility outage are going to be this time.”

Person calls declaring mouse “isn’t Operating.” No trouble suggests me… I grabbed a freshie & headed in excess of. On arrival, consumer claims, “And there’s that troublesome red mild shining in my eyes too!” I turned the mouse correct-side-up and walked promptly from earshot, immediately dropping it with laughter!!!

I'd a user come back from a 2 7 days vacation who documented that “every thing is different”. She couldn’t really explain what was unique nevertheless. Her Laptop were off The entire time and absolutely nothing had adjusted in any respect. She’s a Mac person at your house and I suspected The main reason “every thing differs” was due to the fact she didn’t evaluate a Windows equipment for 2 weeks.

At some point a consumer phone calls for the reason that her Personal computer wouldn’t ability on. Okay, so I go ahead and take trip upstairs and confident enough no electrical power on the CPU or check. I Stick to the electrical power cords to an influence strip, but I couldn’t see the facility change. A head of lettuce in a grocery bag experienced fallen from her desk on to the swap and turned it off. We nevertheless chortle with regards to the ‘Dying by Vegetable’ ticket…

“I'd a consumer at my previous career, who when it arrived time and energy to reboot her Laptop or computer would crawl beneath her desk, unplug each cable, plug in every single cable, and return up and convey to me she rebooted. Better still After i experienced her log off and log on she did exactly the same issue.”

Connect with from consumer: “my Computer system is screaming at me.” Discovered the computer was beeping because the keyboard tray was Keeping numerous buttons down.

I acquired a ticket stating “consumer is requesting for being transformed back to Google from Chrome”

Ticket #144: “myspacebarwillnotwork” – Description: “iwouldreallylikesomespacessoicanwork!”

It’s a huge problem when people begin mistaking a can of WD-forty for canned air… that keyboard was under no circumstances precisely the same. “It’s sooo oily!?” *facepalm*

We hope you relished our amusing assistance desk tales. We understand that lifestyle could possibly get rough in IT within the deal with of a great deal of consumer mistake, but no less than you’ve created a great sense of humor to cope with it.. appropriate?