10 Reasons why CRM And ERP Integration are Important.

Posted by Dinesh multani on December 2nd, 2022

With the right CRM and ERP system integration, you'll be able to streamline processes, improve customer service, and increase sales. Find out more about the benefits of CRM and ERP integrations! The most effective way to manage an organization's business operations is through integrated software solutions. These systems allow for streamlined processes that reduce costs and improve efficiency. Integration can be well worth using a unified system that handles ERP and CRM functions. An organization needs a complete picture of the relationship between a customer and the company, which they can get by using ERP and CRM solutions. Greytrix GUMU™ connector is a framework that offers Sage CRM integration with Sage ERP (Sage X3 ERP | Sage 100 (MAS 90/200) | Sage 300 (Accpac) | Sage 500 (MAS 500) | QuickBooks | Sage Intacct). It is designed to offer better control over enterprises' accounting, invoicing, cash flow, and inventory with end-to-end visibility. 

• Real-time Bi-directional Integration.

GUMU™ connector for CRM – ERP systems allows users to sync data between systems depending on business needs bi-directionally selectively. The company's master data comprising addresses, contact details, and transactions can be viewed on user-friendly Sage CRM tabs for a particular Customer in Sage CRM log-in. 

• Easy Access to Data from Portable Devices.

With this CRM ERP integration, Critical information regarding Leads, Customer Data, and Orders can be accessed across devices, desktops, mobiles, and tablets, ensuring that sales and service teams respond quickly to customer needs. 

• Authorization Control.

GUMU™ Security Matrix empowers System Administrators by allowing them to set different access levels with prescribed user privileges. As a result, the CRM System Administrator can provide restrictive access to ERP data.