The Uber business plan and the transport industryPosted by John Smith on November 1st, 2017 The modern day car rental companies are constantly looking for new ways to enhance customer experience when it comes to booking a cab. Before the innovations that have been introduced into the process of renting cars, customer used to have a hard time getting a car booked. The process was largely manual with lots of steps. A major factor that was a cause of irritation was the waiting period before a customer is connected to the customer care representative in charge of booking the vehicle. At times, due to a great demand for hired vehicles, the cab service may not be able to provide you with a car. However, with the growing of the Internet and technology, car rental agencies have undergone huge improvements that facilitate car rental. In addition to these improvements, car rentals now have different forms. You can either hire cars from the rental agencies or have a driver pick you up and drop you at your destination. With the use of online applications, passengers can now download their preferred online transport service and then request for rides. Popular online based transport services include Uber, Lyft, Ola, Gocatch and others. Uber is famous for being a pioneer in providing app based transport services to both drivers and riders. Like it? Share it!More by this author |