The essential job descriptions include the following:
To support daily technical support activities for desktop, data, and server management
To set up and test desktop computer peripherals
To perform the system changes adhered to organizational policies
Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance
Maintain technical documentation in association with other functional departments
Provide Client Service:They must provide excellent service and meet client needs while offering cost-effective technological solutions to the organization. Install and maintain equipment and software:
Support Engineer’s setup client workstations for specific projects. They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
