What is the way to troubleshoot non-working AOL mail on Apple iPad?v

Posted by Shanel Batz on June 11th, 2019

There are people who are interested in using the AOL mail on Apple iPad, but not using it. The reason behind it is that they believe the things they hear from others. But in reality there are many people who are using the AOL mail on iPad and find it easy to work on. There are not many settings required to get the working AOL mail, just few changes and you are good to go. This is similar to the RR email which is used by the people on the AOL.

However in the recent years people are finding some issues while accessing the AOL mail in iPad. As we know that AOL mail is an IMAP enabled service which perfectly capable of working on iPad.it is much easier to send or receive the emails right away. But if you are facing any problem while sending or receiving the mail then you should troubleshoot it. By doing this you will be able to get back on track of using the AOL email on iPad.

Steps to troubleshoot

•          First thing that you have to do is visit the ‘settings’ section of your iPad.
•          There you will be gatting the options of ‘mail. Contacts, calendar’ click on that option.
•          Now tap on your AOL email account or RR com login account.
•          Now you have to verify your identity to the AOL email or RR com email. Once you do you can make some necessary changes that are required to be made.
•          You need to verify that ‘imap.aol.com’ is displayed in the host name field, which is present under the subsection called ‘incoming email server’. Also, do all the changes that are required.
•          After this tap on the ‘SMTP’ button.
•          It is very important for you to verify the primary server column is showing the ‘smtp.aol.com’ or ‘smtp.rr.com’. After this check if the server is on or not. If it isn’t then click on the server name which is followed by moving the ’server’ switch to ‘ON’ position.
•          Click on the ‘home’ button on your device.
•          Finally you have to click on the ‘Mail’ icon and then you will be able to send or receive the AOL email from your account easily.

These are some of the steps which are needed to be followed. Of you are using the RR email then you can try the same method to resolve the issue. And even after that if you are facing the problem then you should contact the AOL customer service. They will be able to easily help you out with this kind of situation.