Microsoft dynamics 365 and client relationship management (CRM) applications declared by Microsoft within the month of Gregorian calendar month 2k16.it is sold-out in 2 forms of edition one is for medium-sized enterprises and also the different is for big organizations.

The Microsoft dynamics focuses on the retail, services, producing, monetary services, and also the public sector.it is intended to maximize flexibility and extensibility by bringing various features of finance, operations retail, sales, marketing, customer service, field service, project service automation.