Why Businesses Need to Switch to VoIP Phones

Posted by Data Computer Services on October 8th, 2019

All businesses need a reliable cost-effective phone system if they are to succeed. Traditional phone lines were usually the only real choice but that has changed. Hosted VoIP (Voice over Internet Protocol) is a technology that is being used more and more. The reasons for the success of VoIP phones are many but the main one is that there are big savings to be made. It has been estimated that businesses can save up to 50% of the price they would normally spend on calls by switching. If you are a business and are thinking about making the move to this new technology here are some other reasons to do it now.

1. Easy to Install

No wiring is required for this type of phone as it uses an internet connection instead. This makes it less disruptive to install. A phone handset can be plugged directly into your computer network and a simple web portal app is used to add or remove employees.

2. Cheap Calls

VoIP calls are much cheaper than traditional calls from landlines and many VoIP to VoIP calls are completely free.

3. Quick to Add or Remove Phones

No business wants to be paying for phone lines that they don't need. But sometimes it can be hard to predict exactly how many phone lines will be required, particularly when a business is growing. This is where VoIP is really useful because it gives you the option to add and remove phones quickly and easily using a simple web portal.

4. A Plethora of Business Features

VoIP can provide a host of extremely useful features that businesses will love e.g. caller ID, call diversion, call waiting, 3-way calling, video conferencing, audio conferencing, integrated contact lists, voicemail by email, on-hold music and call queue etc.

5. VoIP for Mobiles

VoIP also comes with the option of a mobile app which means that staff can work remotely but still have access to work calls on their mobile phones.

VoIP can provide for your business with a communication system which provides improved flexibility, extensive new features and big cost savings. The sooner you make the switch, the sooner your business will start to reap the rewards.

About the Author: DATA Computer Services is an established IT Support company in Edinburgh