Top Virtual Assistant Services For Business

Posted by John Able on December 31st, 2019

Whether you are self-employed as a freelancer, owner of a small business or an entrepreneur, you have the challenge to be economical, efficient and productive to achievce growth and success.  Consequently, to help you toward that goal, let's discuss some top virtual assistant services a business owner should consider.

Let's review the basics about virtual assistant services before getting started.  Basically, a virtual assistant is often an independent contractor who provides services to a small business client from a remote location.  Also, the types of virtual assistant services that can be provided to a small business is broad but can be categorized as administrative, creative and technical in nature.

For this article we will focus on the small business owner with employees as our frame of reference.  So, for the self-employed business owner, many of our recommendations will also apply as the business matures.

1 - Administrative Virtual Assistant Services

An administrative virtual assistant provides general business administrative services from a remote location to business owners in the Americas. Basically, the administrative virtual assistant is a generalist and does a little bit of everything in the office. As a result, this helps lighten your activity load and run your business more efficiently.

Here are tasks an administrative virtual assistant can perform for your business:

• Respond to emails and phone calls
• Schedule meetings on your behalf
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and records
• Organize calendars
• Ensure regular bill payments Address employees administrative queries
• Provide basic customer service contact

Obviously, as the business owner, you will need to define the priorities of what will provide the greatest reward for your business.

2 - Research Virtual Assistant Services

A research virtual assistant also provides investigative online services from a remote location to business owners in the Americas. Basically, the research virtual assistant is a specialist, not a generalist.  He/she provides online information investigation, mining and analysis services to supplement your business development. Consequently this helps improve the productivity of your management, and personnel with the responsibility of the growth and development of your company.

Here are a variety of tasks a research virtual assistant can perform for your business:

1. Generate marketing and sales information lists from online sources via data mining
2. Contact data sources when incomplete or inconsistent
3. Process data records based on customer filters
4. Enter prospect data records into customer CRM or cloud shared system, if needed
5. Deliver data lists to customer at completion

Accordingly, the business owner needs to define the priorities of research that will provide the greatest reward for the business.

3 - Lead Generation Virtual Assistant Services

A lead generation virtual assistant provides sales prospecting services from a remote location to business owners in the Americas. Basically, the lead generation virtual assistant provides the “front-end” sales prospecting to streamline your business sales development. As a result this helps improve the productivity of your internal sales personnel, resulting in new client sales conversions.

Here are tasks a lead generation virtual assistant can perform for your business: 

1. Generate sales prospect lists from online sources
2. Provide customer with telephone script feedback and adjustments
3. Contact sales prospects using automated telephone systems
4. Process sales prospects based on customer lead filters
5. Enter sales prospects in customer CRM or cloud shared system
6. Coordinate sales prospects with customer internal sales personnel
7. Deliver sales prospect lists to customer at completion

You will need to define the priorities of lead generation that will provide the greatest reward for the business.

4 - Social Media Virtual Assistant Services

A social media virtual assistant provides administrative social media services from a remote location to business owners in the Americas. Basically, the social media virtual assistant provides the maintenance, monitoring and communication of the business’ online social media platforms.

Here are a variety of tasks a social media virtual assistant can perform for your business. 

1. Creating and updating profiles on different social media channels
2. Researching and updating content on social channels
3. Scheduling posts using social media management tools
4. Engaging and building audiences on different social media channels
5. Measuring analytics to gauge engagement on different social channels
6. Reviewing the activities of the customer’s competitors
7. Administering social media campaigns
8. Promoting the customer’s business on various social media platforms

Again the business owner will need to define the priorities of social media activities that will provide the greatest reward for the business.

Conclusion

The business profile (age, size, resources, industry) is the primary determinant of which virtual assistant services offer the best potential return. Correspondingly, whether due to necessity, growth or competition, using virtual assistant services should be part of  your business strategy.  In summary, adopting virtual assistant services can be done in distinct stages, allowing the business owner to gain valuable experience, reduce risks while learning to productively manage a remote work group.

Please contact Nexus Teleservices at (888) 339-6699 to discuss how our nearshore virtual assistant services will serve your business needs.