What is Content Management System in ServiceNow?Posted by krishna Teja on January 9th, 2020 Content Management System is a software application, introduced by the ServiceNow platform. It allows users to design a custom interface, for the ServiceNow platform and applications. CMS is adaptable and powerful. We can use CMS for different purposes, like designing complete websites and combine them with extra devices. A system admin or a web developer is necessary, to start and add features to the Content Management System. The person who doesn’t have any technical knowledge can also use CMS, as a device for maintaining the website. We have to consider the time at which new features added and the capabilities of ServiceNow data. To get in-Depth knowledge on Servicenow you can enroll for live ServiceNow Online Training Features Content Management System in ServiceNow provides the following features that help in building a website and maintaining the text in it. Content Management Design It is good to have knowledge of what we have to build and who are our audiences, before creating a website in CMS. Content Management Design helps to know what to build, and for whom to create our website. Domain separation in the CMS Domain separation in CMS helps us to filter the data, processes and admin tasks into logical groups, known as domains. We can manage different features of the separation, along with who can see and use the data. This application is handled at the Data level only, which means it helps the data security design of differentiating data visibility from one domain to another domain. Configure Content Management sites This helps to plan a CMS site. This includes getting resources, interacting with others about the plan, and collecting text. Content Management integration points Content Management integration points, with the help of content blocks in CMS, helps in connecting various applications together by using fixed and dynamic approaches. With the help of integration points, customers can link to various systems through one page. Content Management testing It helps us to test our site if the pages are shown correctly, links that are related to a particular address, and to check any broken images. Testing is very important for creating a site. Don’t wait to test just before launching the site, testing can be done while creating the website. Global search in Content Management In a CMS site, we can add a global search that results in two search blocks. It depends on the customer's role, either global or no global. Roles are specified in Global Text Search, which is in System Properties. CMS Translation We can translate CMS sites by initiating global plugins and translating personalized interface strings manually. In this, there are two tables that help in translating CMS sites, into other languages. Translated Text [ sys_translated_text] – strings that are used commonly in the site are stored in this, and translated. Translated Name / Field [ sys_translated] – strings that are unique, that we create while translating interface elements manually, are saved in this and translated. Take your career to new heights of success with an servicenow developer training Let us see the different uses of CMS in ServiceNow. Benefits
Examples of CMS In the ServiceNow community, there are two common interface methods.
Depending on the people’s requirement that uses data, and simplicity of training them, we can choose the method. Both methods are different from each other, but they have the same goal of creating a simple User Interface. I hope you got an overview of the Content Management System in the ServiceNow platform. Follow my articles to get more updates on ServiceNow Technology. Related Articles Like it? Share it! More by this author |
