Choose high quality ground handling services for your airline

Posted by Link Agency on March 18th, 2020

In the aviation industry, the ground handling services refer to a wide range of services that helps in facilitating an aircraft flight. The ground handler needs to meet the airport standards and work with dedication so all the passengers can enjoy a safe and smooth flight. They have to make sure the passengers are comfortable traveling via a particular airline and give them the necessary assistance when required.  They make sure that all the customer service and ramp service functions are executed professionally without any issues.

How do ground handling services work?

Ground handling services are offered by airline employees or by third-party contractors. Those airlines that are large may use their own employees to handle all types of ground functions. At the outstation where the company flights are few in number many services are subcontracted and the number of employees hired by the Company will be less to offer limited engineering cover. These days many airlines subcontract many ground handling services. The general aviation flight operators use an airport fixed-base operator for addressing different ground handling requirements.

Some inherent risks:

A ground handler may have to face risks while managing the ground handling services at the airport. These risks are quite prominent when it comes to ramp services.  The tasks have to be executed in high traffic areas where the noise level is also high. They have to work in extreme darkness and daylight and are exposed to intense weather temperatures.

The flight support staff have to deal with various types of machinery at the airport and need to handle dangerous cargo, flammable liquids and work at great heights to load and unload the baggage, do catering and refueling of large aircraft so they are exposed to various types of risks. They may encounter a personal injury. Falls, injuries related to lifting and coming in contact with a movable vehicle are some of the risks. They need to be highly vigilant, wear proper safety equipment and learn to perform some basic things to avoid injuries.

So, there are many risks involved while conducting ground handling services. The staff should be well trained and highly effective to address safety challenges.

Other services offered by the flight staff:

The flight support staff welcome the passengers when they board the flights. They take care of ticketing, loading and unloading the baggage, catering, fueling, informing the passengers of flight timings and guide them where necessary. The staff also assist disabled passengers and give wheelchair services when required. They help passengers in numerous ways and run stringent security checks. They make sure that all passengers can have a smooth and safe flight.

Conclusion: If you also want smooth flight operations then get in touch withhttp://www.linkagency.com/ today. They have more than 25 years of experience in offering ground handling services to many clients worldwide. They work with passion and dedication to offer efficient flight support services when required. Their well trained professional team members handle any kind of terrain and weather situations that make ground operations successful. So, contact them for seamless airline services.