Cisco Call Reporting Solutions
Posted by CesarMuler on July 25th, 2013
The Cisco call reporting tool is a web based software provided by Variphy which complements the Unified Communication program from Cisco. It allows you to keep an eye on the internal calls and the activity within your business, as well as spotting potential problems with the phone calls that might lower customer loyalty. The Cisco CDR reporting software is developed by a team with a high level of expertise and it aims to ease the UC environment management with the help of a tool that is extremely easy to handle.
Cisco Unified Communications (UC) program aims to create a platform for collaboration to keep your business connected and productive. It brings you closer not only to your employees, but also to your customers, allowing you to deliver the entire support they need. This can only improve customer satisfaction and loyalty, powering a new way of working for your company. The system encourages innovation by facilitating interaction and helps you adapt to market changes. The Cisco Unified Communications platform is definitely a smart investment.
However, if you want to make it worth even more for your enterprise, you can use an improvement strategy that allows you to simplify the responsibilities of your UC professionals. Variphy is a software company that complements Cisco effectively, by designing such a cost-effective solution. The Cisco call reporting software is a web based tool that aims to track phone calls, schedule your call history and report your CDR. In other words, it grants you a means to manage the entire Cisco environment within your business. This gives your clients a better access to your services and, therefore, increases customer loyalty.
When your Unified Communications environment grows, it becomes more and more difficult to be maintained. The CDR Cisco reporting tool gives you the power to search any detail you need in just a few seconds. The program is extremely easy to use so that it eliminates the need for manual spreadsheets. You can choose from a wide variety of search criteria that will take you to the information you pursue. Automatic CDR Cisco reporting is also available. Setting a specific schedule for your reports will allow you to have them emailed periodically to your HR manager or any other person assigned by you.
Moreover, the tool is also available for determining the origins of a particular call problem. Enabling the Call Management/Diagnostic data to be searched with the quality settings established by you will identify those calls that exceed the determined thresholds. Besides that, the call accounting tool will give you the possibility to calculate any cost for international or local calls in order to create savings day by day.
To find out whether the Cisco call reporting software is the solution you were searching for, you can start a free trial version of the tool today. All you need to do is fill in an online form and you will receive the Cisco CDR reporting trial version immediately.
