What to do when the dealer refuses to repair the car?

Posted by Andrew Richardson on November 13th, 2020

When your newly bought car shows some signs of issues, we suspect it is a lemon car. It is not always true that these are lemon cars. Small matters are faced many times, but they are easily resolved. You take it to the mechanic, tell them about the issue, and the problem will be gone. This is the most common scenario, but sometimes the issue is not resolved after the first attempt. 

After bringing back the car from the mechanic, if you still face the same issue, you know it is a lemon car. You shall report about the recurring issue and claim the auto manufacturer company. Most of the time, the dealer tries to make every attempt to fix the problem, but sometimes they refuse.

Why do you need to make the repair attempt?

Under most guidelines of lemon law, multiple numbers of attempts are required for making a claim. Without these particular numbers of shots, it is impossible to claim because of your car's lack of eligibility to prove it as lemon. Every state has different requirements for the number of attempts. You should first make the observation and fulfill these criteria for the claim. While making the attempts, you should take care of invoice details and repair status—all of this plays a vital role in the claim under lemon law on new cars in Arkansas.

Why does the dealership refuse to make the repair attempt?

After buying the car, when you make the first repair attempt, the auto dealer takes the repair. They make every possible attempt to resolve the issue. When you have taken back your car once and bring it again, the scene is different then. 

Now, chances are the dealer might refuse to make the repair attempt because they did not get the manufacturing company's approval. If they deny making the repair attempt, the dealer cannot act because they are ultimately responsible for resolving the problem.

What to do next?

After the dealership has refused to make the repair attempt, you must contact the manufacturer directly for resolving it. You can send them a mail about the problem. In the mail, you must mention all the issues and the number of attempts. Having everything in writing always helps. This proves your efforts in getting the car repaired. It is also advisable to hire a lemon law attorney. They can guide you right in the whole process.

With the above steps, you can understand what steps to take when the dealer refuses to make the repair attempt. In case you are facing complexities in getting the dealer to repair your car, then you have a remedy. You can file a claim under Arkansas lemon law on new cars.

Andrew Richardson is the author of this Article. To know more about Lemon Law attorneys in Ohio please visit our website: allenstewart.com