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Automatic Call Distribution Systems - A Boon to Telephony Telephony which is a field of technology that involves the application, development and even the deployment of telecommunication services for the purpose of voice, fax or data which are the sources of electronic transmissions between two different Published 10 Years Ago by Aaeesha
Questions You Must Ask While Buying a Call Center Solution A call center solution is a long term investment. Thus, you have to be sure about the fact that it will give long term benefits to you. In this article, I will share the top questions that you must ask your vendors while buying this software. Published 3 Years Ago by Elisionvoip
Importance of Omnichannel Call Center Solution in a Collection Agency Collection agencies handle one of the crucial jobs in the finance and banking industry. The collection agencies need to make sure the collection of EMI is the highest possible and the number of defaulters is the lowest possible. Published 3 Years Ago by Elisionvoip