Outlook Customer ArticlesPage 3 of 5,534 results for Outlook Customer Articles. What is Customer Journey Mapping & Why is it Important? Customer journey map is one of the most concrete methods to help your brand visualize how customers feel and what they experience at all brand touchpoints so you can avoid potential issues ahead of time, thus increasing customer retention, and discovering Published 2 Years Ago by groupfio |
Customer Service is Now Customer Care As I waited for an answer to my VCR inquiry from a stereo company, the recording stated a ?customer care? representative would be available shortly. At that moment, I realized it?s finally catching on everywhere. With aging baby boomers, world events and Published 13 Years Ago by nick_niesen |
Does Your Customer Service Suck? As a customer, I know what it's like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness and utter disregard for just how hard you have worked for Published 13 Years Ago by nick_niesen |
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