Articles By Maulik Shah

Published 1 Year Ago
5 Ways a Healthcare Help Desk Portal Helps the Healthcare Services
There are many ways in which a hospital helps a patient. But there are portals that help both the patient as well as the health organizations. A healthcare help desk not only helps the patients but also the healthcare staff. To know how a help desk helps

Published 1 Year Ago
5 Best Practices to Manage a Ticketing System
Having a ticketing system is not beneficial, if not used properly. There are certain practices that need to be followed while managing a ticketing system. Read further to explore five best practices to manage a ticketing system.

Published 1 Year Ago
5 Must-Have Features of the Online Ticketing System
A ticketing software helps a lot with solving customer problems. It is cost and time effective. To know the important features of a ticketing system, you need to read further.

Published 1 Year Ago
5 Benefits Of Using Help Desk Software In The Education Sector
A help desk is useful software, especially for an educational institute with multiple departments and processes. It helps manage, prioritize and solve queries. Here are the 5 benefits of using help desk software.

Published 1 Year Ago
How Help Desk Can Benefit Small Businesses
Your customers can either make your business or break it. Your customers are the ones that can help you enhance your business. So, you need to prioritize them and make their queries your priority to solve it in the minimum time. For that you need ticketin

Published 2 Years Ago
6 Benefits of Omnichannel Helpdesk for Your Business
The helpdesk helps in different ways to increase customer satisfaction and support agents to manage the incoming tickets properly. The best way to do it is with an omnichannel helpdesk. To know how omnichannel can help your business, keep reading.

Published 2 Years Ago
6 Best Practices for Helpdesk Reporting and Monitoring
To make the best use of the helpdesk is monitoring and forming reports. It can be overwhelming to handle that much data and reports. To know what data is important and how to handle them, give this article a read.

Published 2 Years Ago
4 Reasons to Leverage Helpdesk for Schools
To ease out the process and improve the services, schools can invest in helpdesk software. The helpdesk will change the whole experience for schools as well as students. Here are some of the reasons that explain how a helpdesk can make a difference for yo

Published 2 Years Ago
5 Tips to Successfully Introduce Helpdesk to Your Business
Helpdesk software is a must to smoothen the process of customer service. Initially, it can be intimidating how and what to do with it. To ease you out, here are some tips that will help you on what to expect from the helpdesk software.

Published 2 Years Ago
4 Tips to Grow Your Small Business
Every small business owner wishes to grow their business. But it is difficult to grow the business after it has achieved stability. But there are some ways you can follow to boost your business. To know what they are, keep reading.

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