Good technology starts with specific goals..
Posted by ei2Aevai on December 24th, 2020
Good technology starts with specific goals
New technology hits the market, and existing technology is renovated and used every day for the legal industry. Whether you need to reduce HR costs, increase collections, or stimulate client generation, chances are that some form of technology will play a large role in any firm initiative.
Some basic considerations when evaluating technology options include:
Security / Confidentiality ~ If a site or representative does not mention it, go ahead!
End-user friendliness ~ Implementation frustrations and training costs are reduced when the end-user instructions are ready. Look for more than just an online FAQ. A picture is worth a thousand words, so manuals or documents with screenshots work best. Of course, a free customer support number is even better!
Availability ~ Today's employees need 24/7 access to information and processes. Look for solutions that allow for phone, internet, PDA and / or laptop connection.
Now consider these three key points before any upgrade:
Justification Consider all the issues you have with your current processes and decide which additional products or services can best address your business and technical challenges with as little disruption to end users or business-critical processes as possible.
Costs Part of your upgrade decision will inevitably boil down to costs. One has to weigh the full cost of upgrading (including training and any downtime in the company) in relation to the improvement of the fixed process or bottom line.
Project plan Once you have invested time and energy in mapping any upgrade, you need to show concrete benefits to the company. This is where free trial periods are useful! Encourage one or two technology-savvy employees of the company to drive the technology you are considering through its steps and provide feedback. Testing removes much of the unknown of any new process and helps highlight errors and / or small adjustments to make full integration easier for everyone. Once the test is complete, if successful, set realistic goals to get the rest of the company up and running. You will also need to determine which department is responsible for budgeting and ongoing fees, if applicable.
Whatever your goals are - reducing costs, increasing employee satisfaction or gaining more customers, there is a technology available to help get the job done! เทคโนโลยีที่ดี