Blockchain is an unquestionably revolutionary innovation. Its importance in the digital space across industries is expanding exponentially. The first revelation of blockchain technology was in the digital currency, bitcoin. However, businesses are eyeing on recent developments on the other future applications of blockchain solutions. A blockchain food delivery app like UberEats is one of these sectors where this innovation can provide unprecedented results. With blockchain supply chain development, such an app can provide stakeholders various capabilities. Those include traceability, audibility, security, with end-to-end transparency of processes.
Challenges with Current Food Delivery App Models
No Means to Ensure Food Quality
Until you buy food online and indeed experience it by eating, there is no means to validate the standard and quality of that restaurant. The concern is not only about having delicious food. Another pain point is the increasing health threats that force people to run to hospitals every year around the world.
Counterfeit and Manipulative Orders
Counterfeit orders occur when somebody, either on intentionally or by mistake, orders food to an illicit address or person. The food assigned for such orders is not deliverable to other users. Food distribution systems now have centers where these counterfeit food supplies should go. However, it still requires the service provider to pay the vendor for a delivery for which the buyer did not pay.
Delivery Executive using Fake Identification
It is not like that delivery partners use counterfeit identities for food delivery platforms. They forge their details almost on every other on-demand service provider network. You may also buy some food from an online service or book a taxi and find out it wasn’t the driver assigned for the job. It is a critical breach of protection that jeopardizes trust.
Benefits of using Blockchain Technology
No to Low Commission
Existing online food ordering and distribution systems have multiple intermediaries between the involved parties, that are a supplier and a customer. When these layers increase, it also inflates the rate of commission. Data from different sources show that this commission is as high as 20%-30%.
While still the delivery teams involved often argue that they only receive the residual. It is possible to minimize costs by introducing automation and implementing algorithms powered by blockchain technology, whether a restaurant operates the software or even a third party.