How do you start a digital transformation in the company?

Posted by Lisa Williams on January 11th, 2021

Digital transformation of a business organization is a long term and continuous process. It demands elaborate planning and strategic execution by the management. However, most business organizations learn a lot about this transformation during the process and update their strategies accordingly. So, it is the initiation of the digital transformation process which matters the most. Now, the start is not something you should do right away. You should prepare a strong foundation on which the digital infrastructure would grow. Here are a few things that every company must take care of before it starts the transformation.

1. Employee sensitization

It is a massive change, especially when a company brings in digital transformation in the operational processes. It faces a lot of resistance from the workforce, which stems from the fear of change and unforeseen circumstances. As they feel comfortable with the current operating system, they fail to see the benefits that a digitally transformed system will bring in. So, they start refusing to comply with the demands, which is a hindrance for management. The solution for this is the creation of an ecosystem in which employees can be sensitized. The best way to do this is through training. Nowadays, there are several service providing agencies that design training modules for employees. Such training instils a sense of confidence among employees towards the upcoming digital change.

2. Infrastructure assessment

During employee training, the management must assess whether the existing IT infrastructure is sufficient to run a digitally transformed system. Otherwise, it would be futile to implement a digital system. If a company is not prepared to invest in a full-fledged IT infrastructure, it can opt for implementing a scaled-down digital system so it can keep enhancing the infrastructure in due time.

3. Hiring the right agency

The decision to hire a digital transformation service providing agency probably bears the utmost importance because the quality of the transformation is directly proportional to the quality of the service. The management must invest some time in market research to find out the best agency in the market. Although several parameters drive the selection process, the post-installation services and a helpdesk facility play a role in making the digital transformation successful.