Maximum benefits of Small business PBX systems
Posted by Aaeesha on July 23rd, 2014
Small does not always mean simple or sacrifices; small comes with wild sophistications, especially when you consider a Small business PBX system. Primarily, the conventional Private Branch Exchange has been a typical in-house physical phone switching system, meant for the internal users of the organization, managing the shared and multiple inward and outgoing calls. It was not user friendly and easily customizable and the user will have to depend on technical persons for any addition/ upgradaion.
Small business PBX solutions today have become highly advanced when compared to their humble predecessors, in early 2000′s. From the point of view of the attendant benefits in both the systems, it will be much harder to draw parallels or make a comparison. There are innumerable business class features, embedded in the PBX solutions.
The system will not have any physical equipment (of course, the phones will be there) but will carry out all the performances, which a traditional system was doing and also much more to suit to the modern day necessities and luxuries in communication arena, which the traditional systems are not compatible to do. It is a part of the unified communications system, intertwining the IP (internet protocol), PBX and various features.
A typical Small business PBX system will contain phone lines for external and internal connection, a computer system server, which will take care of switching and routing of calls and a console, to ensure manual control.
IP Small business PBX solutions based will switch and connect VoIP calls, besides the landline calls. The IP PBX system will require only one IP data network, unlike the conventional ones that will require two networks for data and voice, separately for each. These solutions have in their fold a series of features, most of them are already built into the system. You may ask for some other special features also or get some of the features disabled, if you do not require the same, especially such requirements involve some cost to you.
Since these are meant for small businesses, they are very much affordable, well featured, easily deployable and reliable. Administration and their maintenance are also not complicated. They play a considerable role in reducing the network management costs and hence the communication costs, improving productivity and enhancing collaboration among the various stakeholders. Before deciding to pin point your vendor for the purchase and maintenance of the PBX solution, you may demand for a demo, enquire the clients of the vendor to have their experiences and negotiate for the present and future services and benefits.
