Online payment gateway integration | Top Payment Gateway Integration Service

Posted by ACH Payments on January 13th, 2021

The customer is guided through voice prompts where any info the business is looking to collect is recorded. Payment is taken and a receipt can be emailed to that customer. The business has complete visibility into all payments received on this payment channel. Consider the time spent now on late payment collection. Remove manual labor and increase collection rates as people prefer anonymity when making late payments.

Another benefit of  Find More Here… IVR payments comes in that callers don’t have to spend time on hold waiting for a customer service agent. Today’s IVR technology can support more calls than a company has callers. That leads to happier customers. Not only is there a benefit to customer service hour reduction, but the staffing hurdle for peak calling dates and hours is eliminated. Sure, there are times when there is a need for human customer service intervention, and today’s IVR technology can support that by programmatic configuration.

And then there’s the security benefit from ACH IVR Payments. When you eliminate human customer service agents from the equation of taking payment information, you eliminate a potential source of fraudulent use of sensitive data. Let’s face it; it only takes one disgruntled employee. Moreover, customers are simply more comfortable remitting their credit card or checking account information to an IVR system then someone at a call center.

ACH Payments has been supplying payment technologies for over 20 years. If you’re considering IVR ACH Payment Gateway for your organization, contact us to learn what we can do for you.