Troubleshooting methods and quick fixes for QuickBooks error H202

Posted by Alena Yadis on January 14th, 2021

Businesses and accounting professionals love working on QuickBooks to manage account books and prepare taxes. While it is one of the most used accounting applications worldwide, it is not free of errors. QuickBooks error H202 is a common multi-user error that troubles QuickBooks users. Multi-user mode in QuickBooks allows multiple users to work together on the same file. It is a very advanced feature and needs various QuickBooks and Windows components to work together in sync for proper functioning. If any of these components malfunction or go out of sync, the application will produce errors of all sorts. We are writing this article to address this common issue by explaining its reasons and provide troubleshooting methods for it.

Are you stuck with the QuickBooks error H202 while trying to work in the multi-user mode? You can call us at our (855)-526-5749 and take help from our QuickBooks experts for its resolution.

What is QuickBooks error H202 Windows 7?

As we now understand that QuickBooks error H202 Windows 7 is a multi-user that appears in the QuickBooks Desktop application. If we delve deeper into its details, it is an H-series error, and it means the multi-user connection of the workstation to the Server computer is getting blocked. When you try to switch to multi-user mode, the error appears with an error message. It specifies the code of the error and its apparent reason. The error message says that the Company file is on another computer and QuickBooks needs help to connect. The error forces you to work in single-user mode, rendering the other workstations useless. It severely affects your productivity and efficiency and thus needs to be resolved. Let us analyze the reasons behind the error in the following paragraph.

Reasons causing errors like QuickBooks error H202 and H505

Various reasons can cause issues like QuickBooks error H202 and H505. Let us analyze them in detail:

  1. The most predominant reason behind the QuickBooks error H202 is incorrect file hosting configuration.
  2. Firewall blocking QuickBooks from connecting to the server is another major reason behind the error.
  3. QuickBooks workstation unable to ping to the server computer will produce these errors.
  4. QB database manager in conflict with the DNS server or unavailability of a required port can also cause the error.

These were the reasons why you might get the error H202 when you switch to multi-user mode in QuickBooks. Let us now look at the troubleshooting methods to get rid of the error.

How to troubleshoot the QuickBooks error H202 code?

Now we understand the various reasons that can cause the QuickBooks error H202 code. Let us analyze the different methods that you can apply to resolve the error yourself. Follow the methods provided below in the given order to fix it:

Method 1: Ping servers to fix QuickBooks error H202

Follow the below-provided steps to ping the server computer from all the workstations and resolve the QuickBooks error H202:

  1. Go to the ‘Start’ menu of the workstations facing the issue.
  2. Type “network” and click on the ‘Network and Sharing Center’ option from the search result.
  3. Click on the ‘Change Advanced Sharing Settings’ option from the left panel.
  4. Turn on the ‘Network Discovery’ and ‘File and Printer Sharing’ options in the new window.
  5. Close the window after applying the changes.
  6. Go to the ‘Start’ menu again and type “Run” now.
  7. Hit the ‘Enter’ key to open the Run command.
  8. Type “cmd” and press the ‘Enter’ key to open the Command prompt.
  9. Enter “ping_[your server name]” in the window and then hit the ‘Enter’ key.
  10. You can find out your server name besides ‘Host Name’ after entering the ‘ipconfig/all’ code.
  11. You need to repeat these steps on all the workstations in which you are getting the error.

Method 2: Restarting QuickBooks Database Server Manager

QuickBooks Database Server Manager is a crucial component for multi-user functionality in QuickBooks. If it malfunctions, you can get the QuickBooks error H202. You can resolve the issue by restarting it through the following steps:

  1. Open the ‘Run’ command, type “services.msc” and press the ‘Ok’ button.
  2. Right-click on the ‘QuickBooksDBXX’ (XX being its version) and select ‘Stop.’
  3. Close the window, repeat the steps to open it again.
  4. Right-click again on the QuickBooksDBXX option and select ‘Start’ now.

We hope this article helps you if you were struggling with QuickBooks error H202 while using multi-user mode. You should be able to fix the error using the methods that we have explained in the article. If you are still troubled with the error message and need help, contact us at our (855)-526-5749. Our QuickBooks experts will help you resolve the error in no time.

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Alena Yadis

About the Author

Alena Yadis
Joined: September 8th, 2020
Articles Posted: 1