Hotel Technology Trends for 2021 - Let Your Guests Count Every Moment

Posted by Hospitality Upgrade on January 18th, 2021

With an incredible boom in technology in the past decade, the hospitality industry has transformed immensely over the years. We live in a world where Hotel Technology trends have to be looked after every now and then since many processes are being reinvented to improve our lives. The hotel industry is no stranger to new technology trends and innovations. And because today’s guests’ needs and expectations have changed, hotels are striving hard to adapt to these changing demands and create memorable experiences. 

Hospitality UpgradeHotel technology not only helps to better serve guests, it also helps to improve the operational efficiency and marketing capabilities of a hotel. Operations software can improve communication, save a great deal of time for the staff, and even save money for the property. The right technology can also enhance their direct bookings with new marketing tools that target guests on platforms they spend the most time on. Co, because hotel technology is ever-changing, it is vital to keep up with the latest trends in order to stay ahead of the competition. Below we have listed top hotel technology trends that focus on enhancing your operations, improving the guest experience, and increasing your bookings. 

Smart Hotel Rooms

Smart hotel rooms allow guests to conveniently personalize their room to fit their needs. For example, hotel technology enables a guest to adjust the lighting and room temperature, they can even stream their favorite shows. And in a world where people are increasingly conscious of the environment, smart rooms also offer a promise of greater sustainability. Guests can feel comfortable knowing that they are using energy sustainably.


IoT (Internet of Things) allows various devices to be connected through the internet and controlled through one central source. Digital key cards and voice-controlled customer service are just a few examples of IoT applications.

Big Data

Big data is one of the most useful hotel technology trends as it can be used to analyze a guest’s behavior and make more informed and strategic business decisions. Big data gives the insights to cater to your service as per your guests’ needs & interests and create a personalized experience they will never forget.

Mobile Check-In Service

In the world of social distancing, interactions at the front desk should be minimized as much as possible. Mobile check-in service is the perfect way to reduce contact between employees and guests, and this can give guests a greater peace of mind and a sense of safety. Plus, a mobile check-in service can also speed up the arrival process and allow guests to get to their rooms faster.

Artificial Intelligence

Artificial intelligence has been transforming operations in many industries, and the hotel industry is no exception. It can streamline operations, taking over repetitive tasks. It also frees up your employees’ time, so they can focus on the most personalized and high-touch service.

Energy-Saving Appliances

In addition to other energy-saving technologies like mobile check-ins and smart rooms, hotels can save a lot of money by just updating their lighting and switching water-saving equipment with more efficient options.

In Conclusion

Since technology is progressively transforming the way people interact with the world around them, implementing new and smart technologies in hotels can definitely help to serve guests better, all the while saving money in the long run. Staying on top of hotel technology trends can also help you have a competitive edge. So, start updating your hotel’s technology today. And if you want to know some more hotel technology trends, feel free to subscribe to the online magazine or news portal that delivers every single news, trend, and information on the hotel and hospitality sector.

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Hospitality Upgrade
Joined: June 19th, 2019
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