Best Cloud Case Management Solution for NDIS Service Providers

Posted by iinsight on January 27th, 2021

Case management is a critical process for NDIS service providers as it enables them to properly organise and access relevant and available resources essential for them to fulfil their day-to-day responsibilities. The right NDIS software should make it easy for them to screen, assess, coordinate, evaluate, and monitor their clients, as well as simplify their processes in planning, accounting, and risk management. That can be delivered to them by a cloud-based case management solution. Because it is hosted in the cloud, the software can be accessed from any computer or device in the office, even remotely.

In selecting the right NDIS accounting software, service providers must determine their own requirements and make sure that it comes with a case and client management system that can simplify their compliance to the National Disability Insurance Scheme. It should make it easier to manage payments and fulfil reporting duties, while improving the way client outcomes are monitored. With an all-in-one platform, NDIS service providers can have a centralised system to organise, store, and explore data on their clients.

There are certain features to consider before NDIS software can be considered suitable for the needs of service providers. Its most important quality is NDIS compliance, so providers can stop worrying about being outdated with payments and reporting. It is important for the software to be able to generate reports automatically to simplify the claims process and the acquisition of payments.

Good NDIS accounting software systems can help your team to create billings, invoices, and timesheets any time, and enable staff to keep billing information up-to-date. Some solutions can be integrated with an accounting system like Xero to automate payments, synchronise invoices, and eliminate double data entry to free some resources. Data entry is made easier and effortless as the software lets users drag multiple files from their computer and drop it into a selected case. It is also possible to drag and drop emails and their attachments into the case.

A good NDIS software solution with the functionalities of a CRM case management platform will boost customer service efficiency and improve the productivity of service providers. If you are looking for that kind of software, consider a solution that you can try 14 days free to personally know and understand how it can benefit your organisation.

About the Author:

This article is written by Renato Parletta, CEO of the iinsight®. iinsight® is a cloud-based case management system designed for medical professionals, which include vocational rehabilitation consultants, occupational therapists, NDIS service, and allied health service providers.