What You Need To Know About EFT In Canada

Posted by Agile Payments on January 27th, 2021

SaaS businesses may run into billing errors every once in a while; however, it’s an unnecessary racket if the same mistakes are repeated, and they don’t have a functioning model that would save them from another billing error.  Electronic Funds Transfer Canada To make matters worse, billing errors can cause your customers to lose trust in you as their billing authority, and might flock to your competitor(s).

But fear not! If you avoid these five common mistakes in SaaS billing, you’ll be on the right track in preventing new billing errors, and keeping your customers happy. Not Thinking About Failed Payments, No Billing Notice In Advance, Building A Billing Engine From Scratch, Making Unsubscribing Difficult, Not Valuing To Determine Price

Failed payments are the leading cause of customer distrust,” says Olivia Cardell-Oliver, a tech writer at Boomessays and Australianhelp. “And the most excruciating thing about it is that customers might be unaware about it until you notify them. First, know what caused the error, whether it was from theft, loss, cancellations, expirations, or changes within your company. Then, you inform the customer immediately about the failed payment; don’t wait until the problem is resolved on its own to say something.

When notifying the customer on the failed payment,  Click This Link Stunning gets the job done in three ways: In-app – Notifying your customer via app allows them to respond with valid credit card details in real time. Email – Stunning’s Smart Retries feature lets you automatically and intelligently attempt to collect payments, and retry failed payments within 21 days. Your emails should still inform customers on failed payments, and what you’re doing to resolve them. SMS – Sending text messages to your customers is faster, and is more likely to be opened and responded to right away.