9 Questions to Ask To Find the Best Collision Repair Center

Posted by Rushell Kayna on January 27th, 2021

One of the biggest concerns of people who have been in a recent car accident is immediate medical care. We ensure to find the best medic who can take care of everyone involved in the mishap. 

But similar to how we take care of ourselves, we must take care of our vehicle’s needs too. 

And that is why it is vital that one takes his/her car to a reputable collision repair Louisville, KY, to retain the vehicle’s structure and functionality as before. 

But again, if you decide to search for a collision repair center on the internet, you will come across a dozen of shops. So, now you have to make sure that the shop you choose is both reliable and trustworthy. 

Well, now if you are confused about how I can find a reliable and trustworthy shop, then don’t worry. We are here at your aid. Here is a list of questions that you must ask to make sure you have chosen the right collision repair in Louisville, KY. 

1 Does The Shop Provides Extensive Services That Your Car Needs?

Not every car faces similar damage when it goes through an accident or mishap. Similarly, the impact of the collision may vary based on car make and model.  

So, you have to ensure that the shop you chose offers relevant services based on your car’s needs. The technicians should also have the required expertise to take care of the car based on make and model. So, ask this question at the very beginning.

2 Do The Technicians At The Shop Have The Proper Certification To Carry The Work?

It doesn’t matter how long the collision repair has been offering its services; what matters is the technician’s certification. 

We never go to an under-qualified doctor for our health concerns. Similarly, your car should only be handled by professionals who specialize in the make and model. 

The car repair shop must show certifications that prove their technicians are knowledgeable and hold the required skills to perform up-to-date repairs using recent methodologies. 

3 How Long Will It Take To Repair The Damage?

Car repair can be done in a day or can take a few weeks. So, it is vital that the technician takes a proper assessment of the car before offering you the approximate period of the repair. If you see extensive damage, then it can take weeks for the car to be retained in its proper shape. Similarly, smaller damage can take a day or two. 

4 Does The Shop Offers A Warranty?

Most collision repair centers offer end to end repair and servicing for the car. And since the most part in the repair used is new, it becomes vital that the center offers you warranties on the new parts. 

However, not every shop offers a warranty or guarantee as it can add to their cost. 

So, it is vital that you raise a few questions like, “what is the validity of the warranty?” “does the warranty includes extra cost?” will give you a clear picture. Also, don’t forget to read the terms and conditions of the warranty for obvious reasons. 

5 What Materials Will The Technician Use While Repairing The Damage?

We know vehicles are depreciating assets, but that doesn’t mean that you will not care about the parts used in them. You have to ensure that the repair shop opts for genuine OEM parts and not aftermarket or second-hand parts. This is because OEM parts are made especially for your vehicle and end up replacing the old, damaged part effectively. 

If the collision center promises genuine auto parts, then see to it that they use the same too. Sometimes, unlicensed and uncertified mechanics can opt for sub-standard parts to get a better profit margin. 

6 Do They Offer Vehicles On Loan?

If a family owns a car, then it is definitely for good reasons. You must be using it for a daily commute, to buy groceries, etc. And once the car ends up at the repair center with extensive damage, it can take longer for the mechanics to repair the vehicle.

So, it is better to choose a collision center that offers loan vehicles, meaning you get to use another automobile until your car is fully retained. Even though opting for loan vehicles can add extra cost, but having a ride will counteract the obstruction of commute. 

7 Will The Paintwork Match The Original Color?

Once the damaged section of the car is restored, the mechanic will proceed with the necessary paintwork.

Usually, the color codes are mentioned throughout the vehicle, meaning the mechanic can take the reference easily. 

However, it is your duty to ask the mechanic about the final paint job. It is always better to be safe than sorry. 

8 Do You Have Payment Policies?

Almost every reputable collision repair Louisville, KY, must have the payment policies and methods in place. These payment policies will reflect labor rates, warranty information, materials, forms of acceptable payment options, guarantees, etc. 

If you don’t find the policies, it is better that you request one before the work is initiated. 

9 Will The Shop Put Everything In Writing?

The last thing you must ask is for a written estimation. No matter what type of work was performed on the car, it is vital that you get an itemized bill once all the work is completed. 

Having an itemized bill will give you an insight into the types and number of works performed on the automobile. And if the itemized bill doesn’t match the estimates, then you can always ask the repair center about the discrepancies. 

Over to You

Well, there you go. Asking these questions to the shop owner will ensure that you have no doubts left in your mind. But again, you are always welcome to put a few of your own questions too. After all, asking questions will clear your confusion and let you know that you have chosen the best collision repair in Louisville, KY, for your damaged vehicle.