How Should Healthcare Providers Deal with Mistakes at Work?

Posted by Ozajobs on January 29th, 2021

When a person commits a mistake at work, it could beyond doubt be a nerve-wracking period for the individual! Making a mistake at work could have penalties that could vary from people losing confidence in you to imperiling your job. The former is very true for Healthcare providers and healthcare HR recruiters as if a healthcare professional commits a mistake at work, how the mistake is perceived by his peers, colleagues and patients using the facility, are they still confident about the person’s ability to handle cases or should the facility ask the concerned person to leave. Though for the individual who has committed the mistake, it is a time to introspect, to improve oneself and change the way how people perceive you.

The first step every employee should take after committing a mistake at work, irrespective of the fact that the mistake is big or small, he should admit to having committed a mistake. For the employee, it is the best thing to do, as if he does not and the mistake is discovered by others it will reflect badly on him. It may look that certain mistakes can be hidden, but mistakes at work especially those in the Healthcare setup will always be found out. What precludes employees from admitting to their Mistakes? They are often scared of the punishment and people with jobs in the medical field are always afraid that the mistake might mar their career. It must be clear to the individual committing a mistake that his mistake will result in some sort of admonition or punishment from the employer, but the employer on his part should help the employee learn from his mistake and grow in the field. If the employer is only thinking of punishing the employee and not help the employee come out, then it’s time for the employee to seek the help of the best healthcare HR staffing agencies to search for other jobs.

The employee should work on an improvement plan, and inform his boss and employers on what he/she have learnt from their mistake and how they would prevent such mistakes from happening again. The employee should also ask his boss to give his inputs on the plan, so as to avoid the employee making further mistakes. Though it must be added here that for small mistakes, making an improvement plan is not essential, but for big mistakes it could prove crucial.

The employee should be able to take full responsibility for the mistake he has committed and not make excuses or blame other for it. Doing this will indicate that you have the moral character and strength to admit you were wrong and this is particularly the case for people in leadership positions, as they need to take responsibility for mistakes committed by them, as blaming their subordinates for these mistakes will hurt their reputation as a leader.

Taking responsibility and admitting to have committed a mistake are not the only way an employee can deal with a mistake. He/she should say sorry once for having committed the mistake and it will help the employer know that one regrets having committed the mistake and it has impacted the healthcare facility. Though it must be added that a person should only have to say sorry once and not have to repeat having to say sorry, as if one has to say sorry more than once as it will bring attention to his mistake. If your team and boss are not satisfied with this it is probably time for the individual to pack his bags from his current job and look for the best Hospital job placement agencies to find him another job.

The last but most important step is to try fixing the mistake as far as possible. Colleagues and employers will also look at how one takes steps to reduce the chance of a mistake happening again. If an individual does not take steps to correct his mistake, then it may show that he is not truly sorry for having committed the mistake or does not want to learn from the past to avoid further mistakes in the future.

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