SINOTRUK Service: Simplify Difficulties, Customer First

Posted by bruce zhu on February 10th, 2021

Good products must be accompanied by high quality services, so that customers can use them with ease and peace of mind. Over the years, SINOTRUK has focused on product quality while considering improving the quality of service, and has always insisted on creating brand value with “easy + people” brand service. . In terms of after-sales service, SINOTRUK has won repeated praise from customers for its strong after-sales service system and professional and efficient service quality. Howo Truck Parts Outlets are located in many locations across the country. SINOTRUK's service staff are spread across the country, and countless testimonials of SINOTRUK's warm service are executed wonderfully.

SINOTRUK's service team went to Nagqu, Xinjiang, where the altitude is 4,700 meters and the oxygen content is less than half of the plain. The working conditions are very bad, but our service staff said: "Like our howo truck engine, if you want to be on the set, To gain a foothold you have to go through a long test plateau." National defense is a big deal and should not be sloppy. As always the staff did the job with great quality and ultimately made sure that the patrol boat's power system was always in top condition.

Heavy rains in the summer of 2020 caused successive floods in various parts of the country, and `` the lives and security of property of residents of disaster areas are threatened. Shangchai's service team rushed to the front line, waiting for life, ready to provide customers with high quality service. Winter wind. Bring a knife and freeze the passerby. "Affected by the cold snap, as soon as winter entered, Beijian opened the ice cellar hibernation mode. However, SINOTRUK's personnel department never stopped, they received a call. using the Chengde area and rushed to the service site without interruption. As part of the orderly work, time flies. The local temperature has dropped from minus ten degrees Celsius to minus 27 degrees Celsius. Service staff continued to investigate the engine and recorded the engine running data in detail for better solution next time. Similar problems. Finally, they finished the engine maintenance, allowing the SINOTRUK engine on the snowy mountain to meet the challenge of the plateau again with a healthy appearance! At the border of the motherland, the service personnel of SINOTRUK were once the famous "West Sea Fleet" Patrol boat Supporting the SINOTRUK engine for the ins pection and maintenance. From summer to winter, from north-west to north-east, from the plateau to the plain, the SINOTRUK service team is always on the front line of service at any time and in any place, and is committed to provide users with high-quality services. like always. Concept of service to people!