4 Signs You Need to Replace Your Freight Courier

Posted by Sandhar Trucking on February 16th, 2021

Choosing the right freight courier for your business is important. You can save yourself a lot of problems in the future by choosing the right trucking company in Vancouver.

If you have a freight courier now, you should assess their performance. Could their performance be ruining customer experience? Delayed shipments could make customers hesitate to do business with your company again.

Here are some signs that say you need to replace your freight courier and look for new Trucking Companies in Vancouver BC to work with:

1. There are always delays in the shipments.

The obvious sign is poor service. If your customers have been complaining about delayed shipments or shipments taking too long to arrive to them, it’s a sign you should look for a new trucking company in Vancouver.

Although delays are sometimes inevitable with unexpected circumstances on the road, it’s important that it doesn’t happen a lot. If the delays are starting to become habitual, you need to replace freight courier already and look for one who can accommodate your shipping needs.

There are a lot of reasons why shipping companies might take a long time to deliver your goods and lack of available fleet is one of them. Choose one that has established services like Sandhar Trucking.

2. It takes so long for them to pick up the items.

Most couriers will pick up bulk packages from the shippers. That way, you don’t have to go to them anymore. However, if there are delays in pick-ups and you are left waiting for them all the time, it could be a sign to look for a new freight courier.

3. They sometimes lose packages.

Losing packages is a big no. It’s a sign that they don’t take care of their customer’s packages and that their operations are often disorganized. You would also want to ask them if they offer insurance in case of lost packages.

4. Your needs as a company have grown or changed.

It’s probably not the freight company but it’s you who has changed. Once your business grows or expands, you will have bigger freight needs. your current freight company might not have the services that you are looking for or might not be able to accommodate the bulk of your shipments. In this case, it’s better to look for a new freight company that can provide you with the services you are looking for.

When choosing new trucking companies in Vancouver to work with, be sure to check their track record. Are their customers happy with the services that they are offering? Find out if they have received a lot of complaints. You should also know what their services are so you can determine if they are a good fit for your company.

Shane Taylor is the author of this article. To know more about Warehousing services BC please visit our website: sandhartrucking.com