Magento 2 Product Questions extension review

Posted by Huy Dao on February 19th, 2021

Magento 2 Product Questions expansion adequately helps clients to arrive at continuous inquiries identified with their concerned items and different approaches rapidly and without any problem. Because of Knowledge Base pursuit box and question classification page with the Knowledge Base and Product addresses List. Additionally, clients can think that its simple and advantageous to address addresses directly on the page. Perceptibly, this expansion likewise well encourages SEO impact.

How Magento 2 product questions extension can solve your store's problems

Avoid answering repeated questions from customers

Issue

Usually when perusing your site for shopping, clients will bring up different issues as often as possible to request item data or administration of your stores. Nonetheless, there is the way that the client assistance group need to address similar inquiries dully, which squanders HR. Likewise, clients think that its badly arranged to give such extremely regular basic inquiries straightforwardly.

An answer appears to be sensible is making Frequently Asked Questions list on each item pages with the goal that clients can without much of a stretch search for item questions and replies. In any case, rehashing similar inquiries on numerous pages isn't useful for SEO.

Arrangement

An upgraded answer for this worry is Product Questions augmentation by Mageplaza. With introducing this supporting module, a different Knowledge Base page is developed. This page will contain all habitually posed inquiries which clients rapidly search for and pose more inquiries effectively, so responsibility will be chopped down for your staff and maintain a strategic distance from duplication of substance.

Update user-generated contents

Problem

If your content is duplicated frequently, it is unhealthy for the SEO process.

Solution

By a separate page, stores can avoid the trouble repeated questions which lower ranks on search engines. Besides, on this page, customers easily ask and receive answers regularly, so the site’s content is always kept up-to-date and renewed. This is an appreciated feature by SEO as such kind of content is active, information and useful to users.

Boost user experience

Problem
In case the customers feel interested or concerned about your products or service, and they have some questions to understand better before making the purchase, it is necessary to give them answers as soon as possible.


Solution
Questions page by Magento 2 Product Questions extension can help customers quickly search and find already-answered questions. This results in satisfaction for customers’ experience, so it helps your site to be rated useful and professional.

Some features of Magento 2 Product Questions extension

Optimized Product Questions homepage

The outstanding feature of Product Questions extension by Mageplaza is the convenience of Product Questions homepage which is organized with the aim to enhance customers’ experience as good as possible. The pages are distributed logically and sensibly into the main sections including Knowledge Base search box and various question categories with specific functions: searching already-answered questions by using keywords, sorting out questions by main topics. As a result, customers can easily look for separate questions which they are concerned about, or they can view all questions related to one topic, for example, Guarantee Policy.

The seo-friendly Product Questions section

Question Categories

Instant Search Questions

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Huy Dao

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Huy Dao
Joined: February 8th, 2021
Articles Posted: 36

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