How Proper Medical Office Cleaning Enhances Patient Experience

Posted by Allied Facility Care on February 23rd, 2021

Keeping an office or place of business clean is important no matter where you work, but as you can imagine it’s even more important when it comes to a medical office. When people go to a doctor, dentist, or veterinarian, for example, an unclean establishment can raise serious doubts about the reliability of that place.

As a health care professional, the last thing you want to do is cause worry or anxiety to your clients. This is why hiring a reliable and thorough cleaning service is important. But it’s more than that: a clean, safe medical office enhances your patient’s experience in a variety of ways.

A Clean Establishment Calms Patient’s Fears

When someone goes to the doctor, he or she is worried about health. Either there is a current health problem, or he’s there to get a checkup to prevent future problems. Regardless of the reason, the last thing that person needs is to worry that going to the doctor is going to invite more health concerns down the road. A dirty, unclean office – whether it’s in the waiting room, the examining room, or somewhere else – is going to make this patient feel even more at risk, unwilling to go around the room or to touch anything.

The recent pandemic only serves to make this fear worse. Many are hesitant to go to a health care provider right now at all for fear of exposure, and the last thing they need is to be more afraid for their health due to the squalid appearance of the doctor’s office.

A Clean Establishment Garners Trust

Every potential patient is looking for a medical professional who values his or her safety. You, as the health care provider, show that concern in part by offering your clients the experience of a clean environment. This demonstrates your commitment to good health and hygiene practices, and a basic understanding of your own profession. You wouldn’t hire a contractor whose own office building is falling apart, you wouldn’t hire a mechanic with a broken car and you wouldn’t hire a doctor who doesn’t understand the importance of maintaining a safe and healthy workspace.

A Clean Establishment Gives a Good First Impression

Honestly, what does it say about a medical office when it isn’t clean? What message does that send to its clients? What does that convey about how the people who work there view the health and safety of those who walk in the door? To the patient’s mind, it really doesn’t say anything good at all.

Establishing a good first impression is key to any business, regardless of the type of services bring provided. Medical services are no exception. In fact, they play a key role in the patient’s deciding whether or not to ever return. If a patient’s first thought is “yuck” then there is every chance you will never see that person again. In fact, some first impressions can be so negative that the patient immediately turns around and exits the premises.

A Clean Establishment Keeps Patients (and Workers) Healthy

Of course, everything we’ve talked about so far has been for the benefit of a patient’s confidence and trust. Those are important, but so is actual physical health. Keeping your medical office clean helps your patients stay healthy. Period.

When someone steps foot in your office there is a good chance that he or she is already sick. This means that the patient is even more vulnerable to germs, molds, and fungi that can linger in the air or on the surfaces of a dirty office. Coming into contact with those contaminants can mean serious harm to that patient.

Even more, that patient is contributing to the germs in the room. Whether through coughing, sneezing, bleeding or some other method, those germs are possibly entering the room and making the place more dangerous for the next client who walks in. Keeping your office clean helps to keep all of your patients as healthy as possible.

A Clean Establishment Helps Employees Work Better

As if these benefits weren’t enough, there are also many benefits to your staff, all of which directly impact the health and well-being of your patients. Just like the people sitting in the waiting room or laying down on an examination table, your employees also want to know that their health and safety are a priority. If they are spending all of their time worrying about whether or not they are in an unsafe environment, it is going to have a serious impact on their performance. Keeping a clean workplace allows your employees to feel safe and valued.

What’s more, it gives them a reason to feel proud. No one wants to work in a dump, and no one wants to be seen working in one. Being able to look around and feel pride in your surroundings goes a long way towards boosting office morale, and nowhere is that morale more important than in a medical situation where people’s lives may literally be at stake.

As you can see, a clean medical office is necessary to run an efficient, safe, confidence-inspiring practice. If your patients see dirt and grime on the walls, an un-vacuumed carpet, or a nasty toilet they are going to wish they had gone somewhere else. To avoid situations like this, you need the help of a professionally trained cleaning staff that knows how to clean and disinfectant medical offices the right way. If you would like to know about Allied Facility Care and how our trained staff can help you, please don’t hesitate to contact us today for a free quote!