4 Tips to Easily Add White Glove Delivery to Your Business

Posted by Magliner on March 12th, 2021

If your company sells items like furniture or appliances, you might want to consider adding a white glove delivery service. A white glove delivery is where the delivery team or person goes the extra mile for the final mile, not only delivering the product but setting it up the right spot in the home. This could mean hooking up a washer and dryer or unboxing and moving a couch. Here are some tips for adding a white glove delivery service to your business.

Find a Big Enough Vehicle

Your first step, especially if you are not already delivering, is to find a big enough vehicle. If your employees will be moving larger objects across longer distances, you may want to consider using a motorized hand truck for the warehouse. However, these are only usable on a truck if it has a lifting tailgate. You will still likely need to stow traditional or appliance hand trucks for smaller items or moving large items shorter distances. Which hand truck the vehicle should stow depends on what kind of products your white glove service will deliver.

Get the Right Material Moving Equipment

The right material moving equipment is important to keep your white glove drivers safe and keep their work efficient. For example, if they are installing appliances like refrigerators, washing machines, and dryers, you may want to equip them with an appliance hand truck. With optional features, including side wings for wider loads, a ratchet strap, and a fourth wheel attachment, it can help drivers move products from the truck into the home or other delivery space. If your service delivers smaller items, such as computers, you may instead opt for a classic hand truck or convertible hand truck, both of which make stacking boxes easier.

Train Your Employees

Next, you will need to train your employees. They will need to know how to clear the area, so there is a straight path to where the product needs to go. This could mean moving rugs, cables, cords, and other furniture and removing doors. They will need to know how to cover the floor to protect it from scuff marks, dirt, and mud. This also means equipping them with plastic stretch wrap or non-slip rubber pads. After they are done, they might have to do light cleaning. They will also need to know how to safely unpack and install the appliance, furniture, computer, or other products they deliver.

Present Delivery Options

You don’t have to only present white glove service as the only option, as it can be costly to the customer. You may also consider offering curbside service, where the item is dropped off at the curb or on a driveway; threshold service, where the item is delivered inside the front door; or room-of-choice service, where the item is placed where the customer wants but does not put the item together. The previous points all apply to these services, as well, making it an easy way to offer everything up to and including white glove delivery service.

About Magline

For more than 70 years, the Magliner name has been a byword for the highest standard of quality in the material handling space. Decades later, the name Magliner continues to stand for equipment that’s trusted for ease-of-use and reliability across a variety of industries. In fact, in the material handling industry, the name Magliner itself is often used to describe hand trucks of any brand. Unfortunately for those other brands, there is just one Magliner when it comes to dependability and durability. In addition to their legendary traditional hand trucks, Magline also offers a powered hand truck line, a hand lift truck series, powered stair climbing hand trucks, their fully-customizable hand truck selection, and much more. If you need anything delivered, lifted, or moved, you know you can trust a Magliner to get the job done right.

Get the material moving equipment you need to start offering white glove deliveries at https://www.magliner.com/ 

Original source: https://bit.ly/3vgQHQ7