Reasons to switch to VoIP small business phone systems

Posted by juanoliv3 on June 10th, 2015

Why do small businesses shy away from using a VoIP business phone system? It’s because many of them are not aware of the benefits that this system provides. VoIP or Voice over Internet Protocol is nothing but a telephony system. The only difference here is that voice flows over the internet and not over the phone lines. It is a fact that VoIP small business phone systems have changed the way small businesses go about their job. Those small business owners who have used these systems are the biggest advertisers of it and they are making other small businesses to follow suit.

Talking using a traditional phone means you have one hand occupied. If you are taking an order over the phone, you need to manage your computer with one hand because the other one is busy. When you switch to one of the VoIP small business phone systems, you will find that the call can be attended to without you having to use your hands. While this is a small consideration, it does have an impact. But this is not the only reason you should switch to a VoIP business phone system.

As a small business owner, you have to be cautious about your business cost. You cater to the local market and your profit margins take a hit when your cost is high. While there are many ways you can cut costs, there is no more delightful way than using a VoIP business phone system. Even if you make only local calls, you will find a 40% decrement in your phone bill and this is a significant cost depreciation.

Many small business owners have admitted that they have been able to better manage their customers when they switched to one of the VoIP small business phone systems. This is because of the many benefits that they get from these phone systems.

For starters, a VoIP business phone system can be integrated with various software applications. This means that you can send emails and e-faxes while talking on the phone. With VoIP small business phone systems, you can also use rich media services that will delight your customers. Your customers want fast resolutions from you and this system affords you the luxury.

With a VoIP business phone, you can also set your status. This means your customers will be able to contact you when you are available and get their resolution. You can also use the call forwarding feature should you want to cater to your customers 24x7.

As far as your employees are concerned, you can also help them by switching to VoIP. They will also be able to manage their productivity and their customers in a better way. And since more people are now adept at using the web and mobile phones, switching to VoIP will be seamless for your employees.

Now decide why you don’t want VoIP small business phone systems? The benefits of a VoIP business phone system have been laid bare in front of you and you can see it makes sense.

With a VoIP business phone system, you can cater to your customers and employees better. VoIP small business phone systems also help you manage your costs better.

Like it? Share it!


juanoliv3

About the Author

juanoliv3
Joined: March 3rd, 2015
Articles Posted: 1,093

More by this author