Microsoft Dynamics 365 Sales Implementation

Posted by Vijaya G K on April 8th, 2021

Microsoft Dynamics 365 Sales

Delivers enterprise CRM capabilities within a single, cloud-based business application. Also popularly known as Microsoft Dynamics CRM, like any other CRM apart from the Lead to Invoice Management capabilities the application is loaded with surprises that are actually helping customers today to structure better, managing on time follow ups with automation capabilities, Increase in sales, funnel management made easier, ability to gain more insights into the accounts with LinkedIn Integration.


You gain the visibility and digital intelligence your organization needs to optimize operational efficiency, deliver outstanding customer experiences and accelerate growth.

Digital Intelligence

Microsoft Dynamics 365 for Sales uses digital intelligence and automated business processes to empower sales people to take the lead on working through the sales cycle. Predictive analytics and automated lead scoring provide the data necessary to grow your business and increase pipeline growth. By integrating both the sales app and Office 365, your team is equipped with all the tools they need for each step in the sales cycle. The latest release of Dynamics 365 Sales Insights includes Sales Accelerator, Opportunity management, Conversation Intelligence for transcription, Advanced Forecasting and Pipeline Intelligence and relationship Intelligence.

Personal Engagement

Say goodbye to time-consuming searches to find information. With Microsoft Dynamics 365 for Sales the experience of your team is available within shared meeting notes, events, and any other documents. These documents are available in real-time, allowing team members to co-author documents based on their knowledge and experience the Office 365 Integration with Dynamics 365 sales enterprise edition, Dynamics 365 sales business edition and D365 Sales Professional has opened the trend of One Workspace One Login. Having everything within a single window has helped the Sales Professionals to perform better.

Complete Customer Profile

Microsoft Dynamics 365 Sales gives your team a 360 degree view of the account, social insights, up-to-date company information, and help your sales professionals target and focus on the right leads, contacts, and opportunities in their pipeline. This targeted information and rich customer profiling helps sales professionals to engage in meaningful conversations. Contextual insights help to close more deals, faster. Customer Engagement

Customer Engagement

Staying connected with customers is the key to building trust and long-term relationships. Give sales staff access to complete, customer information, making sure everyone has a single source of truth. Equipped with this insight, sales team members are able to leverage a complete view of the customer to deliver personalized experiences. For example, employees can easily access a customer’s buying history and preferences, or information about family members or birthdays.

Sales Performance

Meet objectives and achieve your goals by motivating and energizing your entire team. Provide your sales team with real-time insight and analytics, as well as predictive and proactive information. Interactive Dashboards, contextual charts, and Power BI provide the perfect mix of information and collaboration within Microsoft Dynamics 365 for Sales. With the rights set of tools in hand the Sales professionals will be able to prioritize the top goals and opportunities to maximize your sales team’s performance, Goals Monitoring, and hold everyone accountable every step of the way.

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Vijaya G K

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Vijaya G K
Joined: March 22nd, 2021
Articles Posted: 14

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