180 days after you have implemented your asset management tools.

Posted by tedmark on June 26th, 2015

Right, so you have chosen your asset management tools after scanning the asset management software UK market, what next? The next 180 days are crucial. It’s time to review Support Statistics, Ongoing Training, Implementation Issues, Brainstorming sessions and additional reporting capabilities. Most businesses overlook post-sale or implementation issues as stakeholders have moved on to the next thing. Here is a quick guide to aligning your purchase decision with your asset management strategy. Straightforward tips, no management speak.

Reviewing Support Statistics – It is a good starting point, most asset management software UK providers can send you a list/report of support incidents for your first 180 days. The key thing to look for is incidents by type – typically they fall under user-interface issues, “how to” issues and accuracy of reporting. You may want to look at quantity first, for example if you have 35 incidents on user interface this means your users either have not fully adopted your asset management tools or there is an issue with the software interface. The next thing you may want to look at is reporting accuracy, are your users getting the right information when they want it, are the reports fast and accurate.

The data points from the support statistics should form basis for ongoing training and fine tuning. It is best to schedule 2 types of Trainings – one with the implementation team and the other with the support team. Support are good at covering “how to” issues and implementers are good at covering data accuracy issues. It is also good stage to make a future roadmap for your asset management tools.

Most asset management software suppliers in the UK will allocate an account manager to you. Typically account managers will bring in a lot of market and product knowledge so it may be an idea to hold brainstorming sessions to see how your asset management tools can be further fine-tuned and aligned.

After the brainstorming, technical training and support review, you are now ready to roll-out your next set of reports. One tip – when you implement your asset management tools always start-off with basic reports. As the system matures, add complex and insightful reports. Most suppliers from the asset management software UK market provide ongoing reporting services at a small cost. It is money well invested as reporting drives asset management changes in any business.

Oh yes, if you are looking at what type of asset management tools are available then a good place to visit is comparesoft.co.uk. The whole of asset management software UK market can be compared under a minute. The websiteis designed to provide shortlist and comparison of asset management softwares as per your requirements.

The asset management software UK market provides multiple options, the quickest way to see which asset management tools suits your business is at by visiting our website.

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tedmark
Joined: December 28th, 2012
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