‎Legacy Research Group, Llc Apps On The App Store

Posted by Ruland on April 15th, 2021

4 financial research study firms ... Decades of collective leadership ... and countless subscribers worldwide ... Now combined under one roofing ... Legacy Research Group.

City Parkville, MD Career Level Please choose from the left-hand column Function Please select a filter from the left-hand column Industry Publishing and Printing.

Unfortunately this internet browser is not supported. Please use a current version of Chrome, Firefox, Safari or Edge to view BBB.org. BBB remains operational and focused on serving our company community. Learn more. Publishers, Consumer Evaluations are not used in the estimation of BBB Score grievances closed in last 3 years complaints closed in last 12 months, Client Evaluations are not used in the calculation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Company, Primary1 Customer Complaints10/26/2020I am a lifetime member. I have actually not been able to get a single e-mail from any publication that I have actually been a member of for months now.

Initially they told me they will check out it. Then I was informed the system was sending it to a wrong e-mail address. This took place numerous times after I was informed my e-mail address had actually been upgraded. Then they told me they will do an escalated case to trace my e-mail issue, I waited a week, no updates. Then I was informed my initial email service - protonmail. com is not suitable. Then I changed my email to a yahoo email address they stated would provide me no problems. I wait, still nothing. Then they inform me it was since I had not whitelisted the services in my account, which I then did.

I called once again and they informed me that the services which I was asking about were not part of my membership, however when I firmly insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still nothing, usual runaround. Upon logging into the site, I can see which services sent updates at what time, but then client service tells me on their end, it reveals absolutely nothing was sent and they do not understand when they head out via e-mail. When I asked for a supervisor or various contact information, they stated they don't have any.

I paid near 5 figures for these life time memberships total, and I am not even receiving them to date. This is too time consuming, frustrating, and horrible client service. I am part of other financial investment advisories and they have the capability and resources to quickly solve any concerns. Absolutely nothing even near outright incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Check out MorePreferred Outcome, Other (needs description) I would like someone from the business to personally call me with a resolution of these issues and an apology and some kind of compensation for ALL THIS TROUBLE As far as your customer support dept, you need to fire all of them and restructure the dept.