Legacy Research Group - Overview, Competitors, And ...

Posted by Kinnaird on April 17th, 2021

4 financial research study firms ... Decades of cumulative leadership ... and millions of customers worldwide ... Now combined under one roofing system ... Tradition Research study Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Industry Publishing and Printing.

Regrettably this internet browser is not supported. Please use a recent variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB remains operational and concentrated on serving our company neighborhood. Learn more. Publishers, Customer Reviews are not used in the computation of BBB Ranking grievances closed in last 3 years grievances closed in last 12 months, Customer Evaluations are not utilized in the computation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Company, Primary1 Customer Complaints10/26/2020I am a life time member. I have not had the ability to get a single email from any publication that I have actually been a member of for months now.

Initially they told me they will check out it. Then I was informed the system was sending it to a wrong e-mail address. This took place numerous times after I was informed my e-mail address had been updated. Then they informed me they will do an escalated case to trace my e-mail issue, I waited a week, no updates. Then I was informed my initial email service - protonmail. com is not compatible. Then I changed my e-mail to a yahoo email address they stated would offer me no problems. I wait, still absolutely nothing. Then they tell me it was because I had actually not whitelisted the services in my account, which I then did.

I called once again and they told me that the services which I was asking about were not part of my subscription, but when I firmly insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still nothing, very same old runaround. Upon logging into the site, I can see which services sent out updates at what time, but then client service informs me on their end, it reveals nothing was sent out Check out here and they don't know when they go out through email. When I requested for a manager or different contact information, they stated they do not have any.

I paid near to 5 figures for these life time subscriptions overall, and I am not even receiving them to date. This is too time consuming, frustrating, and dreadful customer support. I belong to other financial investment advisories and they have the ability and resources to quickly resolve any problems. Absolutely nothing even near to outright incompetence I have actually experienced here. I would rank your service as a NEGATIVE 10 out of 10.Check out MorePreferred Outcome, Other (needs explanation) I would like somebody from the business to personally call me with a resolution of these issues and an apology and some kind of payment for ALL THIS HASSLE As far as your client service dept, you must fire all of them and reorganize the dept.