Legacy Research Group Information - Rocketreach

Posted by Mariko on April 18th, 2021

Four monetary research firms ... Decades of collective leadership ... and millions of subscribers worldwide ... Now integrated under one roofing ... Legacy Research Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Market Publishing and Printing.

Regrettably this internet browser is not supported. Please utilize a current variation of Chrome, Firefox, Safari or Edge to view BBB.org. BBB stays operational and focused on serving our business neighborhood. Learn more. Publishers, Consumer Evaluations are not utilized in the calculation of BBB Ranking grievances closed in last 3 years problems closed in last 12 months, Client Reviews are not used in the calculation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Service, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Consumer Complaints10/26/2020I am a life time member. I have actually not been able to receive a single email from any publication that I have belonged to for months now.

First they informed me they will look into it. Then I was informed the system was sending it to an incorrect e-mail address. This happened numerous times after I was informed my email address had been upgraded. Then they informed me they will do an intensified case to trace my e-mail concern, I waited a week, no updates. Then I was informed my initial e-mail service - protonmail. com is not compatible. Then I changed my e-mail to a yahoo email address they stated would offer me no problems. I wait, still absolutely nothing. Then they tell me it was because I had actually not whitelisted the services in my account, which I then did.

I called again and they told me that the services which I was inquiring about were not part of my membership, however when I firmly insisted, they said that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, very same old runaround. Upon logging into the website, I can see which services click here sent out updates at what time, however then client service tells me on their end, it shows nothing was sent out and they don't know when they head out via email. When I requested a supervisor or various contact details, they said they do not have any.

I paid near 5 figures for these life time subscriptions overall, and I am not even receiving them to date. This is too time consuming, discouraging, and horrible customer care. I become part of other financial investment advisories and they have the ability and resources to rapidly solve any issues. Nothing even near to outright incompetence I have experienced here. I would rate your service as a NEGATIVE 10 out of 10.Check out MoreDesired Result, Other (requires description) I would like someone from the corporate to personally call me with a resolution of these problems and an apology and some type of compensation for ALL THIS HASSLE As far as your client service dept, you ought to fire all of them and reorganize the dept.