Must-Haves for Field Tracking Software

Posted by dunitzsantrino on July 30th, 2015

Technology has brought about a great change in the way companies work. There was once a time when field agents had to come to office every morning and evening in order to give the detailed report of their work. Nowadays, it is no longer the norm, thanks to the development of the field service tracking software. Imagine the kind of convenience that such a software program can bring to your work management. Field agents don’t have to spend a lot of time on commute and you too don’t have to wait till the end of the day to find out the work progress. The field tracking software is a GPS-based computer program that automatically tracks the user’s location and direction of travel. This software program enables the manager or the administrator to easily find out the location of each and every field agent at any point of time.


From medical to transport and sales, field service tracking software is being used in a variety of industries these days. The rapid development of this GPS-based location software is available in different modules and types, which can be customized based on the user preference. With so many field tracking software programs available in the market, how can a company decide on which product to purchase? Here is a list of must-haves for any field service tracking software that you should checkout before you make your decision.


Security:

In the current e-age, data security is of prime importance. Data translates to money, and any loss or theft of this data could mean serious consequences to your establishment. Therefore, the field tracking software that you choose should be highly secure. The data transmitted from the mobile phone with the application should be encrypted to ensure there’s no change of data stealing at any point of time.


Versatility:

The tracking software program should be versatile and easily customized to meet different industry requirements.


Ease of Use:

It is the most important feature of any field tracking software program because if the mobile app is too complex for a non-technical person, then no one will be able to use the application. From the menu to the navigation and reports, all the features of the mobile app should be simple and self-explanatory.


Accessibility:

The reason for adopting a field service tracking software is that it provides seamless connectivity between the field agent and manager. So, the mobile app should be easily accessible no matter which part of the city or town the agent travels to.