What are the Problems in Italy faced by Indians to Buy Indian Groceries in Italy

Posted by Surbhi Agarwal on April 27th, 2021

Indians have unique and exotic taste preferences. Unlike most European countries, spices, wheat, legumes, and veggies are our staple. Indians face problems in Italy in this regard a lot. The general problems in Italy and other European countries are, for obvious reasons, the availability of Indian foods. Food and grocery problems in Italy and all over Europe are currently faced by the vast population. Pandemic is a major reason behind this problem. Various studies have erupted to observe people’s changing patterns and behavior affecting their food choices and making them lean on to online food shopping. 

Now Indians face problems in Italy in terms of availability and placing grocery orders online. However, only well-educated Indian diaspora can find good and genuine online shopping stores and sources that can satisfy them as customers. 

Online grocery shopping has brought in its number of advantages and challenges. It can potentially solve problems in Italy faced by migrant Indians for getting groceries. It also spurts growth for a sustainable world and future. However, one must know every basic information regarding online shopping. 

Dookan.com is a fresh initiative that can ease online Indian grocery shopping and solve problems in Italy faced by Indians for getting groceries. They satisfy their customers holistically as an e-commerce website and provide good quality online Indian groceries and satisfactory services. 

Here we will discuss some of the common queries and problems in Italy people have regarding buying online Indian groceries and their answers provided by excellent services offered by platforms like dookan.com.-

Q1. Is there a minimum charge for placing an order online?

The answer to this question will be yes by most websites. In very few online grocery stores, this problem in Italy is done away with. Dookan.com is one of these few Indian Grocery stores in Italy that do not want to burden their customers by putting a minimum order value limit.

Q2. How long does it take to get the online Indian groceries delivered? 

Usually, the time taken by most e-commerce grocery stores to dispatch the Indian groceries is 4-5 days. The courier services also charge their cut with the shipping cost. This also correlates to the benefits of coordination provided by the courier companies.

This is a big problem in Italy and other European countries. But dookan.com has got you all covered here. They dispatch the order within 1-2 business days, delivering at the customer’s doorstep much faster as compared to other e-commerce online Indian grocery services in italy. If there is any, the shipping charge is cost-effective at Dookan.com. 

You will receive a shipment confirmation via email from support@dookan.com, once they confirm the order. Generally, the delivery also depends upon the location, but dookan.com makes it easy for people in all corners of Italy to get delivered online Indian groceries fast. 

Q3. Are there any problems in Italy regarding ordering perishable goods?

Buying online perishable and frozen food items is something all online buyers refrain from. Dookan.com is one such online Indian grocery store in Italy that you can trust to get your perishable goods delivered fresh. They deliver fruits typically available in India and other such items that are hard to find in Italy. 

Q4. Is doorstep delivery available in Italy?

Most of the online grocery stores provide home delivery to their customers. Reputed courier companies deliver online Indian groceries through DHL services for Dookan.com. The delivery is attempted at customers’ doorstep without any inconvenience of nearby location or landmark location delivery. 

Customers just have to ensure they fill in the correct address and contact details of their home for availing this service. If the customer wants, he can also get the order collected from a pick-up point. Dookan.com clears all delivery problems in Italy and other parts of mainland Europe.

For delivery concerns, you can reach out to them at support@dookan.com or +420-775543220. It is important for customers to ensure self-availability to receive the order at the time of delivery.

Q5. Can the courier company be contacted?

It is a well-known fact in the e-commerce industry that courier companies do not make customers reach out to them. They can call you at the time of delivery and reach your delivery point.

Dookan.com provides its buyers with the tracking details of the delivery. You will receive an order-tracking link in the email from support@dookan.com. Dookan’s own delivery team will do the delivery even on weekends. You will get a live order tracking link as well an ETA for delivery of your parcel.

Q6. Is there free shipping available in Italy?

Free shipping is offered by decent online Indian grocery stores like dookan.com. Dookan.com provides free delivery across the EU based on the location, cart value, and weight of the package.

Q7. What are the payment options for ordering online Indian groceries in Italy?

The online grocery stores in Italy offer various options for payment while you place your order. Direct bank transfer, credit, debit card payment, and other net banking options are also available. 

Dookan.com also provides a number of payment options to choose from. This is to ensure the convenience of the customers. They also update exciting sale offers, discount codes, cashback, etc.

Q8. Is returning the items an option in online delivery of Indian grocery in Italy?

Yes, returns and refunds are available in Indian Grocery Online in Italy shopping. Dookan.com also provides an easy procedure to return and refund the order or some items in the order. They are available in your service at support@dookan.com or +420-775543220.