Working At Legacy Research Group - Glassdoor

Posted by Jolliff on April 29th, 2021

4 monetary research study firms ... Decades of cumulative management ... and countless subscribers worldwide ... Now combined under one roofing ... Tradition Research study Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Industry Publishing and Printing.

Regrettably this internet browser is not supported. Please utilize a recent variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB stays operational and concentrated on serving our business community. Find out more. Publishers, Client Reviews are not used in the computation of BBB Ranking grievances closed in last 3 years grievances closed in last 12 months, Client Evaluations are not used in the computation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Business, BBB File Opened:10/ 20/2020Email Addresses, Email this Service, Primary1 Client Complaints10/26/2020I am a life time member. I have actually not had the ability to receive a single e-mail from any publication that I have been a member of for months now.

Initially they told me they will check out it. Then I was informed the system was sending it to an incorrect e-mail address. This happened numerous times after I was informed my e-mail address had been updated. Then they told me they will do an escalated case to trace my email issue, I waited a week, no updates. Then I was told my initial e-mail service - protonmail. com is not suitable. Then I changed my email to a yahoo email address they said would provide me no problems. I wait, still nothing. Then they tell me it was because I had not whitelisted the services in my account, which I then did.

I called again and they informed me that the services which I was asking about were not part of my membership, but when I firmly insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, very same old runaround. Upon logging into Click here to find out more the site, I can see which services sent updates at what time, however then client service informs me on their end, it shows nothing was sent out and they do not know when they head out through email. When I requested a manager or various contact info, they said they do not have any.

I paid near 5 figures for these life time subscriptions overall, and I am not even getting them to date. This is too time consuming, aggravating, and dreadful client service. I become part of other investment advisories and they have the ability and resources to quickly fix any problems. Absolutely nothing even near outright incompetence I have actually experienced here. I would rank your service as a NEGATIVE 10 out of 10.Read MorePreferred Result, Other (needs description) I would like someone from the corporate to personally call me with a resolution of these issues and an apology and some type of settlement for ALL THIS HASSLE As far as your client service dept, you ought to fire all of them and restructure the dept.