Legacy Research Group: Investing Strategies, Insights And ...

Posted by Kierstead on April 29th, 2021

4 monetary research firms ... Decades of collective management ... and millions of subscribers worldwide ... Now integrated under one roofing system ... Tradition Research Group.

City Parkville, MD Career Level Please choose from the left-hand column Function Please pick a filter from the left-hand column Industry Publishing and Printing.

Regrettably this web browser is not supported. Please utilize a recent variation of Chrome, Firefox, Safari or Edge to view BBB.org. BBB remains operational and focused on serving our service neighborhood. Learn more. Publishers, Client Reviews are not utilized in the computation of BBB Ranking complaints closed in last 3 years complaints closed in last 12 months, Customer Evaluations are not utilized in the estimation of BBB Rating1125 N Charles St fourth Fl, Baltimore, MD 21201Email this Service, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Consumer Complaints10/26/2020I am a life time member. I have actually not had the ability to receive a single e-mail from any publication that I have been a member of for months now.

First they told me they will check out it. Then I was informed the system was sending it to an incorrect email address. This happened several times after I was told my email address had actually been upgraded. Then they told me they will do an escalated case to trace my email issue, I waited a week, no updates. Then I was told my initial email service - protonmail. com is not suitable. Then I changed my e-mail to a yahoo e-mail address they said would give me no issues. I wait, still nothing. Then they inform me it was since I had actually not whitelisted the services in my account, which I then did.

I called once again and they told me that the services which I was asking about were not part of my subscription, but when I firmly insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still nothing, same old runaround. Upon logging into the website, I can see which services sent updates at what time, however then customer service informs me on their end, it reveals absolutely nothing was sent and they don't know when they head out through e-mail. When I requested for a manager or different contact details, they stated they do not have any.

I paid near to 5 figures for these life time subscriptions total, and I am not even receiving them to date. This is too time consuming, aggravating, and horrible client service. I am part of other financial investment advisories and they have the Click for info ability and resources to quickly solve any concerns. Nothing even near absolute incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Check out MorePreferred Result, Other (requires description) I would like somebody from the business to personally call me with a resolution of these problems and an apology and some kind of settlement for ALL THIS TROUBLE As far as your customer support dept, you must fire all of them and reorganize the dept.

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Kierstead

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Kierstead
Joined: February 26th, 2021
Articles Posted: 35

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