Legacy Consulting & Research Group

Posted by Kinnaird on April 29th, 2021

4 financial research study firms ... Decades of cumulative leadership ... and countless subscribers worldwide ... Now combined under one roofing ... Tradition Research study Group.

City Parkville, MD Profession Level Please select from the left-hand column Function Please choose a filter from the left-hand column Market Publishing and Printing.

Regrettably this web browser is not supported. Please utilize a current variation of Chrome, Firefox, Safari or Edge to see BBB.org. BBB remains functional and concentrated on serving our company community. Check out more. Publishers, Consumer Evaluations are not utilized in the estimation of BBB Score grievances closed in last 3 years grievances closed in last 12 months, Customer Reviews are not used in the estimation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Organization, Primary1 Customer Complaints10/26/2020I am a life time member. I have not been able to get a single email from any publication that I have actually belonged to for months now.

First they told me they will check out it. Then I was informed the system was sending it to a wrong e-mail address. This occurred a number of times after I was told my e-mail address had actually been upgraded. Then they told me they will do an intensified case to trace my e-mail concern, I waited a week, no updates. Then I was told my initial email service - protonmail. com is not suitable. Then I altered my email to a yahoo email address they said would offer me no concerns. I wait, still nothing. Then they inform me it was since I had not whitelisted the services in my account, which I then did.

I called once again and they told me that the services which I was inquiring about were not part of my membership, however when I insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still nothing, usual runaround. Upon logging into the site, I can see which services sent out updates at what time, however then customer service informs me on their end, it shows absolutely nothing was sent out and they don't understand when they go out via e-mail. When I asked for a supervisor or various contact information, they said they do not have any.

I paid near 5 figures for these life time subscriptions total, and I am not even getting them to date. This is too time consuming, aggravating, and terrible customer support. I become part of other financial investment advisories and they have the capability and resources to quickly resolve any concerns. Absolutely nothing even near to follow this link absolute incompetence I have actually experienced here. I would rate your service as a NEGATIVE 10 out of 10.Find out moreDesired Result, Other (needs description) I would like someone from the corporate to personally call me with a resolution of these issues and an apology and some type of payment for ALL THIS HASSLE As far as your customer support dept, you must fire all of them and reorganize the dept.